Rachelle Hallett serves as a Critical Care Paramedic at Superior Air-Ground Ambulance of Wisconsin, where she is recognized for her passion for patient care and her commitment to mentoring the next generation of EMS professionals.

Rachelle began her EMS journey in 2017 while still in high school, completing her Emergency Medical Responder training at Northeast Wisconsin Technical College so she could volunteer with her local EMS agency in Pulaski, Wisconsin. Captivated by the profession, she shifted from nursing school aspirations to pursue a career in EMS. She went on to earn her Emergency Medical Technician certification, began working professionally as an EMT at 18, and completed her Paramedic license in 2019. In 2021, she obtained her Critical Care Transport Paramedic endorsement through the University of Wisconsin Health Emergency Education Center in Madison.

That same year, Rachelle joined Superior, where her dedication to providing exceptional care quickly became evident. In 2022, she was promoted to Field Training Officer, a natural progression given her drive to instill professionalism and high-quality care in newly hired EMTs and Paramedics. Her colleagues describe her as a welcoming resource and trustworthy mentor who embodies Superior’s high standards of excellence.

Outside of her career, Rachelle enjoys reading, hiking, and spending time with family. In July 2025, she and her husband, Seth, eloped during a memorable hiking trip in Glacier National Park. Looking ahead, Rachelle aspires to serve as a Critical Care Registered Nurse in Superior’s flight program while also pursuing a career in pediatric oncology.

Superior Air-Ground Ambulance is proud to recognize Rachelle Hallett as a 2025 Star of Life for her dedication, leadership, and unwavering passion for EMS.

Tom Felter Jr. serves as a Paramedic and Station Manager at Superior Air-Ground Ambulance of Indiana, where he oversees a team of more than 50 EMTs and Paramedics while continuing to serve patients in the field when needed. With 42 years of experience in emergency services, Tom brings unmatched knowledge, leadership, and compassion to his work.

His career began with service as a volunteer firefighter, industrial firefighter, 911 dispatcher, and police officer before he found his true calling in Emergency Medical Services. Tom worked as an EMT for 13 years before becoming a Paramedic, a role he has held for 25 years, responding to countless 911 emergencies at the Advanced Life Support level.

In 2015, Tom created The Emily Talk, a groundbreaking program designed to help first responders safely and respectfully interact with individuals with Down syndrome, autism spectrum disorder, and other disabilities. Named in honor of his daughter Emily, who was born with Down syndrome, the program has since been shared with audiences nationwide. Over time, it has expanded beyond EMS to include hospital staff, teachers, and students, fostering greater understanding and inclusion.

Tom is also deeply committed to his community. He plays a leadership role in 500 Turkeys, a charitable initiative that provides complete Thanksgiving dinners to families in need.

Married to his wife Tina for 39 years, Tom is the proud father of two daughters, Sarah and Emily, and grandfather to four grandchildren. His decades of service, advocacy, and devotion to his family and community make him a true Star of Life.

Superior Air-Ground Ambulance is honored to recognize Tom Felter Jr. as a 2025 Star of Life.

Alissa (Ali) Krisher, a Critical Care Paramedic with Superior Air-Ground Ambulance of Wisconsin, has been a dedicated member of the EMS community for over 11 years. Originally from Marion, Wisconsin, a small town of around 1,200 people, Alissa began her EMS journey as an EMT and quickly advanced to become a paramedic. She later obtained her Critical Care Paramedic certification, serving many years responding to 911 calls and providing expert care to her patients.

As part of the Critical Care Team at Superior, Alissa has brought her passion for exceptional patient care to every call. She has also dedicated time outside the ambulance, teaching EMS at a local community college and volunteering at numerous medical events. She holds a special place in her heart for pediatric patients, always striving to provide the highest level of care to the youngest and most vulnerable members of the community.

Outside of her professional life, Alissa is a single mother to her 6-year-old daughter, Aubree, who is the light of her life. Aubree is the driving force behind Alissa’s dedication to EMS, inspiring her to be the best version of herself both as a professional and as a mother. Together, they enjoy fishing, riding their family’s SXS, cooking, playing various sports, and spending time with family. Both share a love for reading, and their bond is central to Alissa’s motivation to succeed.

Alissa is deeply honored to have been chosen as a recipient of the Star of Life award and looks forward to many more years in EMS. She hopes to inspire her daughter—and others—to believe that they can achieve anything they set their minds to. Her unwavering dedication to her profession and her commitment to being a role model for Aubree exemplify the values of a true Star of Life.

Brian Keith began his career in the fire service in Arizona, dedicating twenty years to serving his community. Throughout those years, he faced many challenges, but the common denominator in all situations was being part of a team that provided superior care to those in need. Retiring as a Captain/Paramedic, Brian decided to move to Wisconsin to be closer to his family.

Brian is married to his wife Kelly, and together they have a blended family with four children, aged 23 to 31, and two young grandchildren. When not working, Brian enjoys traveling to Arizona and Florida to visit his children and grandkids. He and Kelly are both passionate about golf and enjoy spending time on the course whenever possible. He also loves fishing, kayaking, exploring Wisconsin, and spending time with their two huskies.

Currently working as an EMT in Superior, Wisconsin, Brian and his partner, fellow Star of Life recipient Alissa Krisher, were recognized for their excellent care and assistance provided during an emergent CCT interfacility transport. The patient, who had survived cardiac arrest, required seamless, critical care, and Brian and Alissa’s expertise ensured a smooth transport to a higher level of care. Their teamwork and dedication made a profound impact on the patient’s outcome.

Though unable to attend the Star of Life award ceremony in person, Brian is deeply appreciative of this recognition. He humbly acknowledges the contributions of the first responders and hospital staff involved in the case, emphasizing that saving the patient’s life was a collective effort driven by a shared commitment to providing excellent care.

Leonard Washington is a 9-year military veteran Combat Lifesaver who earned his associate’s degree from Rock Valley College. Leonard joined Superior’s Illinois Division in 2007 as an EMT, then earned his Paramedic certification in 2009 through the Swedish American program.

In 2010, he left Superior to run 911, but did not stay away long. In 2015, Leonard returned to Superior in the Rockford area and became a Critical Care Medic. When Superior opened its Wisconsin operations, he was one of the first to join.

Leonard has played a huge part in Superior’s success in Wisconsin and has moved all over the state to help start multiple stations in Green Bay, Kenosha, Madison, and finally, Janesville. Leonard is always available to help, and his peers and leaders look to him for guidance.

Leonard has a positive work ethic and is always willing to go above and beyond for his patients and coworkers.

Anna Busse, Critical Care Medic at Superior Air-Ground Ambulance Service of Wisconsin, has served her community through EMS for 18 years. In that time, she has worked in private ambulance services handling both emergency and non-emergency response. 

Anna is proud to have been a Critical Care Transport (CCT) Paramedic for 11 years and continues to learn something new every day from patients, staff, and coworkers. In addition to her position in the field, Anna continues to work in a hospital Emergency Room.

Anna joined Superior in 2021 and has been an integral part of Superior’s growth in Wisconsin since then by assisting with opening new stations in various areas throughout the state. Anna is seen as a leader amongst her coworkers as a Field Training Officer and CCT Paramedic who people look to for guidance.

Anna has expressed that her role at Superior is the first time in her career where she feels supported and seen along with feeling like she has all the tools needed to do her job.

Anna’s family is her everything. She says that she wouldn’t be here without the support of her husband along with her mixed bag of family, animals, and friends.