Lance Smeal

Lance Smeal, a 30-year veteran in EMS, is being recognized for his exceptional patient care and compassionate people skills. As a Field Training Officer and Advanced Emergency Medical Technician with American Medical Response in Buffalo, New York, Lance recently responded to a 911 call involving a toddler with breathing difficulties. While delivering expert care to the patient, Lance also took the time to calm and reassure the toddler’s older brother.

A lifelong Buffalo Bills fan, Lance connected with the sibling by talking about their shared love for the team, easing the tension of the situation. Before leaving with the patient, Lance gave the boy his Buffalo Bills watch as a gift, which left a lasting impression. After the toddler’s recovery, the family reached out to thank Lance in person. In true fashion, Lance surprised them with a Buffalo Bills Von Miller jersey, further demonstrating his kindness. The family was so moved that they shared their experience on social media, praising Lance and AMR.

Lance’s dedication to both his patients and their families reflects his compassionate approach to EMS, making him a proud recipient of the 2024 Star of Life award.