Denyse Viger has been a licensed Paramedic for twenty-two years and an EMS Instructor/Coordinator for seventeen years in the state of Michigan. She holds provider and instructor certifications for multiple American Heart Association and National Association of Emergency Medical Technicians programs (ACLS, PALS, CPR-BLS, PHTLS, AMLS, and GEMS).
Denyse began her career as a Paramedic at Superior Air-Ground Ambulance Service of Michigan, Inc. in March 2013. For seventeen years prior to her start at Superior, Denyse served in the roles of Instructor and Clinical Coordinator at Henry Ford College – EMS Division. Denyse holds a Bachelor of Science degree from Siena Heights University, where she majored in Health Care Management and Paramedic Technology.
Throughout 2020, during the height of the COVID-19 pandemic, Denyse became the Program Director of Superior’s EMS School, Life Support Training Institute (LSTI). In this role, she immediately faced the challenges of an EMS staffing shortage brought on by the pandemic, as well as those from the large acquisition of another service. Although her experience and expertise are extensive, nothing could have prepared her for the hardships she faced in this context. Through it all, Denyse was able to lead the school’s painstaking change of ownership and CoAEMSP/CAAHEP accreditation transition, all the while maintaining the daily operations of the largest accredited EMS school in Michigan, as well as LSTI’s two satellite locations in Toledo and Grove City, Ohio.
In her role, Denyse precisely aligns her professional duties with the operational needs of the company. She provides vital leadership as she trains EMS practitioners in Michigan and Ohio, and her hard work is crucial for maintaining quality EMS staffing levels in order to keep ambulance services deployed. Her impressive management of the EMT and Paramedic programs, of the American Heart Association training, and of continuing education requirements for NREMT and the Michigan Department of Health and Human Services Bureau of EMS, Trauma, and Preparedness contributes to the overall success of Superior. Most importantly, Denyse’s work assures the highest quality of care delivered to patients and she is dedicated to this mission.
Denyse also serves as the Chairperson for Superior’s Professional Standards Review Committee, working collaboratively with other key members and the Agency Medical Director, to review clinical standards at Superior.
In her personal time, Denyse enjoys spending quality time with her family. She is the proud mother of three. Her oldest daughter, Alizabeth, is working on her BSN degree while also employed as an ER Technician. Her two sons, Ryan and Robert, are both Paramedics at Detroit EMS. Denyse’s hobbies include Spartan Races as well as playing and coaching football. She also enjoys traveling, sightseeing, and learning new things.