In the four short years since Laura Lingeman joined REMSA Health, she has made important contributions to the organization and the healthcare ecosystem of northern Nevada. She was immediately identified as a provider dedicated to clinical excellence, outstanding patient and customer care, and committed to the success of her colleagues. Currently, Laura is an EMS Operations Supervisor, providing clinical and operational support for up to 60 Paramedics and EMTs.

Laura came to the organization as a field Paramedic where she worked for about 18 months. However, her passion for out-of-hospital healthcare couldn’t be contained and she grew into a Community Health Paramedic role. In that position, Laura was instrumental in developing an organization-wide High EMS User policy focused on key performance indicators and data tracking methods. In addition, she worked to expand the scope of practice to include the delivery of additional medications and the use of new monitoring technology for Community Paramedicine (CP) patients. She proactively educated field crews about the need for and use of CP and created social service resource tools for field providers to access during their shifts. Laura has also served on internal committees including the System Needs Committee which included peer-level retention and recruitment work, as well as transitioning field crews to a 40-hour work week. In 2020, she received a STARCARE award in recognition of outstanding patient care.

Having worked as an EMT and Paramedic field training officer, skills instructor, and Search and Rescue volunteer and technician, Laura’s vast mobile healthcare experience is proof of her curiosity, intellect, and energetic approach. She holds multiple EMS-related certifications, and a bachelor’s degree in International Studies with an emphasis in Global Health from the University of Utah.

Laura takes full advantage of living in northern Nevada and spends time snow skiing, rock-climbing, running, thrift shopping, and tending to her 50 house plants.

“Laura is a valued member of the organization,” says Adam Heinz, COO, REMSA Health. “She tackles projects with enthusiasm, seizes opportunities to make improvements, and is trusted by leadership, peers, and crews alike. There’s no question that out-of-hospital healthcare in our region benefits from Laura’s presence.”