Rain Swift is being honored as a Star of Life for her leadership when Hawaii’s communication center implemented Emergency Medical Dispatch training. The rollout of critical new software required an overwhelming amount of planning and implementation. Rain stepped in and took on a major role, not only with frontline mentoring, but the mentoring of the communications leadership team as well. She began sitting in the dispatcher’s seat so she could better understand day-to-day challenges. She obtained her EMD certification to address the communications department’s needs more skillfully. In short: Rain made the rollout a success and continues to play a pivotal role in supporting the communications department. All of this on top of her regular duties as the Clinical Education Specialist and Nurse Lead for ground Critical Care Operations. She is always willing to take on tough projects and put in the work to ensure that they are done properly.
Rain has been in EMS for 25 years, 23 of those with AMR. She began, fittingly, in the communications department, transitioned to an EMT and scheduler, became an RN, and earned her bachelor’s degree in nursing. She plans to continue her education and get her master’s as a Family Nurse Practitioner.