Randall “Randy” Frederick is a full-time, Field Training Officer and EMT. Randy began his career at North East Mobile Health Services (NEMHS) as a wheelchair van operator. Randy found his calling and became an EMT, a role he has filled admirably for the last four years. Randy was quickly promoted to a Field Training Officer, where he has excelled and provided knowledge and guidance to many of our newer employees.

Randy is the person you would want to take care of you. Randy has a certain calmness, and connection to people that conveys, “It’s going to be OK,” without saying a word. One of our most-praised Field Training Officers, Randy is compassionate, kind, and has a talent for providing guidance and encouragement to new employees.

Recent evaluations of Randy by his trainees feature positive comments that he is “knowledgable,” “unbelievably patient,” and “made me feel welcome and was always encouraging”. Randy was also described as “one heck of a nice guy”.

Perhaps Randy best expresses his status as a Star of Life in his own words. Recently, Randy was discussing the transport of patients going to a hospice care center with a new employee. Randy said, “These are some of my favorite calls. Certainly not the passing of a life, but rather having the honor and privilege to be a small part of a person’s final journey. To stop at a beach and smell the ocean, to visit a favorite place, we can help someone have peace and dignity. That is what EMS is really all about.”

William “Bill” Ingle is a talented professional who works as the Critical Care Paramedic in the Stanford division of North East Mobile Health Services, where he transports some of our sickest patients.

Bill is calm, knowledgeable, and has a deep mastery of clinical assessment skills. Bill excels at transports that involve balancing critical care interventions, monitoring multiple IV drips, and an array of monitoring devices. Despite this, Bill never loses sight of the patient. Bill explains the steps and interventions to patients allowing them to feel confident in the care he renders. Bill also guides his partners in their role alongside him, and rises to the challenges that come along with transporting some of the sickest patients in Maine.

With many years of experience and a willingness to share his knowledge, Bill is a highly sought after partner. According to Bill, “I just love coming to work, I really love my job!”

Staff at hospitals describe Bill as “a relief to see walk in the door,” and as “the Paramedic I want taking care of a family member.”