Tag: Superior Mobile Health

Adam Wagh’s career reflects a rare combination of courage, innovation, and relentless dedication to emergency medical services. He began his EMS journey with Acadian Ambulance Service in Austin before joining San Marcos Hays County EMS as a 911 Paramedic. His calm skill under pressure earned him recognition, including the Life Saving Award from the San Marcos Police Department after providing critical care to two officers during an active shooter incident. That moment reinforced a lesson that still guides him today: every decision in EMS—clinical or operational—has the power to change a life.

After years in the field, Adam broadened his expertise through a software development program, gaining the technical foundation to translate complex data into tools that improve patient outcomes and organizational efficiency. He later joined Superior Mobile Health as a Paramedic, quickly distinguishing himself as a Field Training Officer and rising to Lead FTO. In this role, he pioneered quarterly training programs that elevated clinical readiness across the organization.

Promoted to On-Duty Supervisor and now Communications Center Manager, Adam has driven innovations that transformed operations. He authored new policies, pioneered zone-based and bucket dispatching, and designed real-time analytics dashboards that allow dispatchers and executives to monitor call volume, facility demand, and system readiness. His leadership has fostered accountability, efficiency, and patient-centered decision-making in one of the busiest EMS communications centers in Texas.

Today, while pursuing a Master’s degree in Data Science, Adam continues to shape the future of EMS by blending clinical excellence, technical skill, and visionary leadership. Superior Mobile Health is proud to honor Adam Wagh as a 2025 Star of Life.

Jonathan “Jon” Stocker, Critical Care Paramedic at Superior Mobile Health, is honored as an American Ambulance Association Star of Life for exemplary patient care, professionalism, and leadership in education.

A seasoned Critical Care Paramedic, Mr. Stocker delivers high-acuity care with precision, confidence, and compassion. From routine IV/O₂/monitor transports to managing ventilated patients supported by multiple IV drips, he adapts seamlessly to complex, fast‑moving situations while maintaining an unwavering focus on safety, communication, and dignity for every patient.

Beyond clinical excellence, Mr. Stocker is a natural educator and mentor. He guides partners through complex interventions, supports ICU nurses during high‑acuity transfers, and reassures family members and bystanders with clear, calm explanations. His approachable teaching style builds trust, lifts team performance, and strengthens patient‑centered care across the continuum.

Colleagues look to Mr. Stocker for leadership under pressure. His steady presence and sound clinical judgment help teams navigate stressful scenarios and achieve positive outcomes. He leads by example—modeling professionalism, humility, and a commitment to doing what is best for patients and the community.

For his exceptional patient care, dedication to teaching and mentoring, and calm leadership in the most challenging circumstances, Jonathan “Jon” Stocker embodies the spirit of the Stars of Life program and the highest ideals of Emergency Medical Services.

Jennifer Aguilar is a Paramedic and healthcare professional whose career spans more than a decade in EMS and seventeen years in pharmacy operations. She began her EMS service in the fast-paced Las Vegas 911 system, where for eight years she answered high-acuity calls and supported some of the most challenging responses in modern EMS. During the Route 91 Harvest Festival mass casualty incident—America’s deadliest mass shooting—she maintained calm, precision, and focus under extraordinary pressure. Throughout the COVID-19 pandemic, she helped sustain emergency response operations while modeling resilience and steady leadership for her colleagues.

Since joining Superior Mobile Health EMS in January 2024, Aguilar has made an immediate impact. She earned Critical Care Transport certification and was quickly selected as a Field Training Officer, mentoring new clinicians with patience, clinical rigor, and an unwavering commitment to excellence. Recognized for sound judgment and integrity, she was promoted to Operations Lead, where she oversees field supervisors and helps ensure safe, efficient, and clinically excellent care.

Aguilar brings the same discipline to her personal life that she demonstrates on duty. A two-time figure competition winner, she is also a devoted mother of four and proud grandmother of two. Her colleagues praise her calm presence, tireless work ethic, and uncompromising standards. More than a Paramedic, Jennifer Aguilar is a mentor, a leader, and an inspiration—embodying the spirit of the Star of Life.

George Lombardo is a dynamic and visionary leader with a remarkable record of driving growth and innovation in EMS. A Critical Care Paramedic with 17 years of clinical experience and three years in management, George is considered a rising star in the profession.

Currently serving as Operations Manager at Superior Mobile Health in San Antonio, Texas, George has a proven track record of leadership and innovation. After being promoted to Field Supervisor in 2021, George played a pivotal role in shaping the position to its current scope before advancing to Operations Manager in 2023.

During his tenure, the organization’s field staff has grown from 45 to over 120 members, and the fleet has expanded from 6 to 14 ambulances during peak hours. In 2023, the organization handled nearly 20,000 calls, reflecting tremendous growth.

George has led several significant initiatives, including mobile data management, recruitment and retention strategies, work/life balance scheduling, and the implementation of the EMS-FTEP (Field Training and Evaluation Program). In 2022, George graduated from Fitch & Associates’ prestigious Ambulance Service Manager Program, where his team project was selected for presentation at Pinnacle 2023.

Committed to teamwork and upholding strong values, George continues to lead with a focus on innovation, growth, and excellence in EMS.