Sarah Stump

Sarah Stump serves as Supervisor of Communications, Dispatch, and Billing at Spirit EMS, where her leadership and dedication have made her an invaluable part of the organization’s success. In her primary role, she oversees dispatch and billing operations, trains new personnel, provides continuing education, and ensures seamless daily functions that directly impact both patient care and the financial well-being of the service.

A key member of the leadership team, Sarah has been instrumental in the operational excellence that helped Spirit EMS earn the prestigious Ohio EMS Agency of the Year award. She regularly attends state and national conferences to stay current on Medicare, Medicaid, and dispatch practices, bringing that knowledge back to her team. Her communication skills extend beyond the office—she guides emergency callers with calm expertise, trains hospital staff on transport software to improve response times, and, when needed, steps into the field as an Advanced EMT provider.

Sarah’s colleagues have twice recognized her as Spirit EMS Supervisor of the Year, honoring her in both 2023 and 2024. She also represents the company at community events, including STEM D2 panels, where she inspires young people—especially women—to pursue careers in EMS.

She holds Advanced EMT certifications in Indiana and Ohio, serves part-time with the Union City Fire Department, and is currently enrolled in a paramedic program through Reid Health. In addition, Sarah maintains multiple certifications in dispatch and billing and has recently tested to become a state-certified EMS instructor.

Beyond her professional life, Sarah is devoted to her family. She and her husband, Shelby, are raising three teenagers on their farm, where they care for horses and a lively flock of chickens. With her family’s support, she continues to pursue her education and enjoy hobbies such as photography. Known for her compassion, determination, and love of community, Sarah is a shining example of the spirit of EMS.

Spirit EMS is proud to recognize Sarah Stump as a 2025 Star of Life!