Daniel Yandell
Emergency Medical Technician
American Medical Response
What started as a quick lunch for Daniel Yandell and his partner turned into a heartfelt and perhaps lifesaving encounter with a fellow restaurant patron. Daniel and his partner were waiting for their food inside a fast-food restaurant when a man approached them, telling them he was experiencing mental health challenges and suicidal ideation. Daniel sat and talked with the individual, listening, empathizing, and eventually trying to connect the person with resources that could assist.
The dialogue between Daniel and the individual proved to be extremely effective, so much so that the person would go on to request ambulance transport to a hospital for further help. The kindness and empathy that Daniel and his partner showed the patient changed his mind about ending his life and guided him to get help instead.
Daniel and his partner saved a life, over lunch, by simply listening.