Dustin Williams

Dustin Williams serves as an Emergency Medical Technician, Assistant Manager of Critical Care Transport (CCT), and Manager of Ground Organ Transport (GOT) at Superior Air-Ground Ambulance in Illinois. Since joining Superior in 2022 after completing the EMT program at the Technology Center of DuPage, Dustin has distinguished himself through leadership, innovation, and a steadfast commitment to excellence.

He began his career in the field as an EMT and Field Training Officer, mentoring new hires and ensuring they were well prepared to serve patients and the community. His leadership potential quickly became evident, and in 2023 he was promoted to Assistant Manager of CCT. In this role, he oversees a team of more than 120 critical care paramedics, nurses, EMTs, and Emergency Medical Responders across multiple stations. At the same time, Dustin serves as Manager of GOT, leading a team of 15 drivers who support surgical teams across Chicagoland.

As Superior’s youngest manager, Dustin has embraced responsibility with enthusiasm and professionalism. He ensures the operational readiness of medical equipment and fleet resources, supports compliance and accountability, and prioritizes safety across all operations. He personally meets with new drivers to review responsibilities and expectations, and he plays a key role in safety education, including Certified Emergency Vehicle Operator (CEVO) training and Superior’s annual “Safety Road-e-o” driving assessments.

Dustin was nominated as a Star of Life for his outstanding leadership, positive attitude, and transformative contributions to both patient care and safe ambulance operations. His colleagues praise his willingness to help, his ability to mentor across all levels of staff, and his dedication to building a culture of safety and excellence at Superior.

Superior Air-Ground Ambulance is proud to recognize Dustin Williams as a 2025 Star of Life.