John Smith initially applied to Community Care Ambulance (CCA) for a Wheelchair Technician position. During John’s interview, CCA recognized his passion for caring for others, and his dedication after many years in the industry. Instead of bringing John on board as a Wheelchair Technician, CCA invited John to join the team as our Hospital Coordinator within the Marketing Department.

John began his career in the industry more than 25 years ago as a Wheelchair Technician, then advanced into a Supervisor role. For fifteen years, John collaborated with various organizations and associations to assist in teaching Wheelchair Technician courses within the state, covering topics ranging from customer service to crew and patient safety.

From John’s very first day at CCA, he has proven himself to be invaluable. John’s impeccable customer service, dedication to a job well done, and care delivered to patients is inspiring. John always has a smile on his face, even in moments of stress. John always goes above and beyond for his fellow co-workers, customers, and patients. Additionally, John works at night and on weekends, filling in where needed as a Wheelchair Technician.

John has now been part of CCA for two years in his role of Hospital Coordinator. Due to his diligence and dedication, John has been instrumental in building relationships with the staff at our local University Hospitals Ahuja Medical Center. Everyone at Ahuja knows John, from the Manager of the ER, to the ladies that work in the gift shop, and John is considered part of the family.

John has dedicated his life to serving others through medical transportation as a Wheelchair Tech, Supervisor, and now as Hospital Coordinator. John is humble, kind, reliable, and goes the extra mile every day for all of our patients. John carries with him a sense of pride, respect, and integrity for his job. It is for these reasons that Community Care Ambulance is proud to recognize John as a 2017 Star of Life.