Sara Rolando

Sara Rolando, Director of Operations at Medics First, is an exceptional EMS leader whose commitment to service extends from the patients and professionals in her organization to the broader community.

In her leadership role, Sara oversees the complex demands of emergency medical response while ensuring Medics First provides reliable, compassionate care for non-emergency transports. She leads with integrity, resilience, and a deep respect for the people around her, earning the trust of employees and community partners alike.

Sara is particularly passionate about helping others grow. She invests in her team members through coaching, thoughtful feedback, and skill development, creating an environment where employees feel supported and motivated to succeed. When challenges arise, Sara approaches them as opportunities to learn, improve, and strengthen the organization. Her ability to inspire others while maintaining high standards has made her a trusted and respected leader.

Her commitment to improving community health and safety is equally evident. Under Sara’s leadership, initiatives such as the Medics First AED Grant Program work to place lifesaving automated external defibrillators in public spaces, helping communities become better prepared to respond when sudden cardiac arrest occurs.

Through her compassion, integrity, and community-first approach to leadership, Sara strengthens not only Medics First but also the people and communities it serves. Medics First is proud to recognize Sara Rolando as a Star of Life.