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Shelby Costa

Paramedic FTO

American Medical Response
Ramona, CA

Shelby Costa is a Paramedic and Field Training Officer with AMR in San Diego, California, whose leadership and dedication to supporting fellow first responders have strengthened the EMS community throughout the region.

Recognizing the importance of caring for those who care for others, Shelby founded and leads a 26-member peer support team dedicated to helping colleagues through difficult and stressful experiences. Under her leadership, the team has provided critical assistance to more than 700 employees through over 500 activations, creating an important source of support for EMS professionals when they need it most.

Shelby has also worked to expand resources that promote connection and resilience among first responders. She spearheaded the introduction of the GRIN (Group and Individual Crisis Intervention) training program to the San Diego region, helping equip providers with additional tools to support colleagues experiencing challenging circumstances. She also brought the EMS Games to the region, creating another opportunity to strengthen relationships and camaraderie across the workforce.

Her leadership extends beyond AMR. As president of the San Diego EMS Association, Shelby continues to contribute her time and energy to the broader EMS community. Combined with her work as a Paramedic and Field Training Officer, these efforts demonstrate a commitment not only to excellent patient care, but also to developing, supporting, and advocating for the professionals who provide it.

Shelby’s work reflects an understanding that a strong EMS system depends on strong, supported people. Through peer support, crisis intervention training, mentorship, and professional leadership, she has helped create resources and connections that benefit hundreds of her colleagues.

AMR is proud to recognize Paramedic and Field Training Officer Shelby Costa as a Star of Life for her exceptional leadership, commitment to provider well-being, and dedication to strengthening the EMS community.