Tag: Northwell Emergency Medical Services

John Pagonis, an exemplary EMT, has dedicated himself to Emergency Medical Services with a profound sense of purpose. His commitment to service was deeply forged by the events of September 11th; shifting from a career on Wall Street, John sought a more direct way to contribute, joining his volunteer fire department in 2002 before bringing his expertise to Northwell Health in 2009. This spirit of service is deeply rooted, as John is also a proud Gulf War veteran of the Air Force.

Beyond his frontline duties, John’s dedication extends to shaping the future of EMS. He is actively involved in Northwell’s training department, sharing his knowledge and experience with new generations of providers, he is a road preceptor where he helps new employees bridge the gaps between the classroom and the ambulance. Additionally serves on the Critical Incident Stress Management (CISM) team, offering vital support to colleagues after traumatic events.

Among his many impactful moments, a particular highlight was the profound experience of meeting a cardiac arrest survivor he had treated, a powerful reunion that took place at an FDNY service on Randalls Island. This personal connection underscores the life-changing impact of his dedicated work.

When not on duty, John cherishes time spent with his wife and children. He finds relaxation and joy in fishing and spending time at the beach, as well as working around the house. He also enjoys traveling, a destination that stands out as one of his favorites is Diego Garcia Island.

John Pagonis’s journey from a civilian career to a dedicated EMT, fueled by patriotism and a desire to serve, exemplifies the highest ideals of emergency medicine. His unwavering commitment and compassion to patients, colleagues and the communities he serves in make him truly deserving of this recognition.

Northwell EMS is proud to honor John Pagonis as a 2025 American Ambulance Association Star of Life, celebrating his exceptional contributions to EMS and his community.

Eric Friedell, an exemplary EMT Communications Coordinator, has been a valued member of Northwell Health since 2019, bringing a unique blend of dedication and insight to his role. His journey into Emergency Medical Services, which began in 2017, is a testament to his desire for meaningful service. After a career in mortgages, Eric sought a more rewarding calling, leading him to volunteer as a firefighter in is community before becoming an EMT.

Serving two years on the front lines as an EMT, Eric then transitioned seamlessly to the Communications team, where he has demonstrated remarkable growth and become a trusted resource. His commitment to fostering a supportive environment is evident in his willingness to train peers. He is often described by his peers as a compassionate sounding board, knowledgeable and always there for those who need a listening ear.

Outside of his vital role, Eric finds balance and renewal in nature. He embraces the outdoors as he enjoys hiking and fishing. His adventurous spirit also fuels a long-term goal: to one day complete the entirety of the Appalachian Trail. Eric Friedell embodies the spirit of service, growth, and unwavering support, making him an invaluable asset to the Northwell Health team and a truly deserving recipient of this recognition.

Northwell EMS is proud to honor Eric Friedell as a 2025 American Ambulance Association Star of Life, celebrating his exceptional contributions to EMS and his community.

Hugh Coley is a dedicated Emergency Medical Technician who began his career in EMS in 2012 and has been a valued member of the Northwell Health team since 2015. Known for his unwavering professionalism and calm demeanor, Hugh is highly respected by both his peers and leadership alike, consistently stepping up to lend a hand to a friend, coworker, or the department whenever help is needed.

His exceptional skills and ability to perform under pressure were recently showcased in a truly extraordinary event: Hugh expertly delivered a baby girl in the front seat of a car, amidst the challenging and often chaotic environment of an FDR entrance ramp.

Beyond his demanding professional life, Hugh is a passionate aquarium hobbyist, meticulously maintaining an impressive 300 gallons’ worth of tanks at home, where the favorite of his aquatic collection is a redtail catfish named Buddha. He enjoys watching football and can be found rooting for the New York Giants. Additionally, he enjoys the thrill and strategy of NASCAR as well as the excitement of monster truck events.

Family holds a central place in Hugh’s life; he treasures time spent at social gatherings and destination reunions, which are especially meaningful given his family is spread across every state along the East Coast and Gulf states. When it comes to comfort food, his go-to is a hearty steak at Texas Roadhouse, though he’s equally content savoring fresh seafood at City Island.

Looking to the future, Hugh dreams of exploring the underwater world through scuba diving and has a distinctive goal for his 60th birthday: celebrating it behind the wheel of a blue 2022 Bentley Coupe with a gray diamond-stitched interior, reasoning that “gray hair qualifies you for that.” Hugh Coley embodies dedication, skill, and a vibrant personal life filled with family, unique hobbies, and exciting aspirations.

Northwell EMS is proud to honor Hugh Coley as a 2025 American Ambulance Association Star of Life, celebrating his exceptional contributions to EMS and his community.

Kandice Bogatz is an exemplary Paramedic whose dedication to patient care has been evident since she began her EMS career in 2017. Quickly advancing to Paramedic in 2019, she has consistently delivered a high standard of clinical excellence. Since joining Northwell Health in 2021, Kandice has proven to be a versatile and invaluable asset, serving effectively in both the demanding 911 division and the interfacility division.

A powerful testament to her exceptional skill and calm under pressure occurred recently when Kandice and her partner transported a critically ill patient suffering a ruptured thoracic aorta. Prior to transport the patient went into cardiac arrest, where ROSC was achieved. Through their interventions, attention to detail and clinical expertise, they were able to successfully transport the patient to a higher level of care, where they ultimately made a full recovery and were discharged home. Kandice deeply values her time at Northwell, crediting the organization with fostering an environment that has significantly contributed to her growth as a clinician and empowered her to be the best provider she can be. Kandice hopes to continue on her path towards advancing as a clinician and provider in the years to come.

When not on duty, Kandice cherishes time spent with her wife and their 2-year-old daughter. She also maintains an active lifestyle, staying fit through weightlifting and engaging in various sports.

Her dedication, clinical expertise, and profound impact on patient lives, balanced with a vibrant personal life, make Kandice Bogatz a truly deserving individual for this recognition.

Northwell EMS is proud to honor Kandice Bogatz as a 2025 American Ambulance Association Star of Life, celebrating her exceptional contributions to EMS and her community.