“When you want something all the universe conspires in helping you to achieve it.” — Paulo Coelho

Tiffany Samuels was born in January 1987 in Brooklyn, New York and moved to Richmond, Virginia with her family at the age of ten. After graduating high school she was briefly employed in the banking industry before beginning her EMS career with the Richmond Ambulance Authority (RAA). In 2008, her EMS career started in an entry-level position within the Logistics Department as a Vehicle Service Technician. She has worked very conscientiously, taking each step up with an undeniable passion. Tiffany has proven herself confident and proficient at each certification and skill level before progressing through the organization to her position as a Paramedic – Field Training Officer. In this role she takes great effort and shows immense pride in teaching new employees how to provide “World Class EMS.”

She has contributed to the agency’s success in each position she has served along the way, including Vehicle Service Technician, EMT, EMT – Field Training Officer, Paramedic, Paramedic – Corporal, and currently Paramedic – Field Training Officer.

She continues to be a valuable asset to RAA with not only her dedication in carrying out her normal day to day duties, but also her many contributions while serving on various committees. She helps shape the clinical direction of the agency by serving as Chairperson the of Clinical Services Committee, and is an advocate for her fellow EMS providers while participating on the Wellness Committee. Tiffany has presented many creative ideas to the Scheduling Committee, resulting in a schedule offering a greater work/life balance.

As a result of her leadership, hard work, commitment to clinical excellence, and her many contributions to the Richmond Ambulance Authority, Tiffany was selected as the 2015 Medical Director’s Paramedic of the Year.

Since 2011, Jerry Whitlock has been a loyal, respected EMS provider and leader at LifeCare Medical Transports. His calm, friendly demeanor has helped not only his patients, but also the employees who he has trained in his role as Field Training Officer. From his earliest days with LifeCare, his ability to lead by example has proven to be an invaluable asset to the agency.

Jerry’s excellent leadership skills helped him to earn the respect of his peers, as well as of LifeCare’s leadership team. In 2015, Jerry was selected as the Sergeant to oversee LifeCare’s King William 9-1-1 station operations. Starting from scratch, Jerry built a new team of providers with a strong, healthy work ethic, and who took pride in their work. His excellence in both internal and external customer service led to his recent promotion to Lieutenant of the King William 9-1-1 station. His contagious smile and “can do” attitude are exemplary.

LifeCare Medical Transports is proud to nominate Jerry Whitlock as an American Ambulance Association 2016 Star of Life.