Royce Hsiung

Royce Hsiung, EMT-IV Tech at Lakes Region EMS, has been a dedicated member of the organization since 2018, beginning as an EMT and advancing to the role of EMT Field Training Officer (FTO) in 2020. In addition to his EMS work, Royce has proudly served in the Army National Guard since 2012, bringing invaluable leadership and experience to both his military and EMS roles. Over the years, Royce has played a significant role in mentoring and educating new EMS professionals, occasionally serving as an orientation educator for new hires.

What truly sets Royce apart are the acts of kindness he performs outside of his typical EMS duties. Whether it’s shoveling a patient’s driveway or helping an elderly patient with groceries, Royce believes these compassionate acts are as important as providing medical care. In one memorable instance, he helped a patient clean her kitchen while his partner made her a sandwich. Her son later arrived, expressing deep gratitude, and the moment exemplified the quiet, meaningful impact Royce has on his community.

Royce has also been instrumental in the evolution of the FTO program at Lakes Region EMS. When he first became an FTO, the program was paper-based and lacked clear goals. Thanks to the collaboration between FTOs and the incorporation of feedback, the program has since transitioned to a digital system, making the experience more efficient for new hires. Royce takes pride in seeing former trainees rise to become FTOs themselves, recognizing this as one of the most rewarding aspects of his role.

Outside of his professional life, Royce leads an active lifestyle, enjoying gym workouts, running, and single-track trail riding. He and his wife play in two volleyball leagues, and he also enjoys disc golfing, amateur ball golfing, and camping with his family. A lifelong learner, Royce engages in various hobbies such as tying fishing flies, playing video games, and learning to cook. He also loves traveling with his wife and spending time outdoors.

Through his dedication to Lakes Region EMS, his military service, and his commitment to helping others, Royce Hsiung embodies the spirit of the Star of Life award. His compassionate approach and continuous drive for improvement make him an exemplary EMS professional.