Nikki Taylor
Captain, Nationally Registered Paramedic
Metropolitan EMS
Captain Nikki Taylor is a highly dedicated Paramedic and Field Supervisor with MEMS, where she has served for five years. As part of the MEMS Tiered Response System, Nikki plays a pivotal role in providing top-tier emergency care. She is also a Field Training Officer, regularly assisting with continuing education for the agency’s 400+ employees and instructing EMT and Paramedic courses.
In addition to her educational role, Nikki is cross-trained as a Scheduling Specialist and provides assistance with day-to-day scheduling when needed. As a member of the MEMS Honor Guard, Nikki honors emergency medical service providers across the state at memorials and funerals, and she also participates in recruiting fairs. Nikki’s cross-training as an Emergency Medical Dispatcher, along with her involvement in the Disaster Communication and Safety Teams, further showcases her versatility and dedication.
In 2024, Nikki led MEMS’s efforts to become certified under the National Prehospital Readiness Program Project, which involved certifying 62 ambulances for pediatric emergencies and updating education and competencies for MEMS providers. Her leadership in this initiative earned her the 2024 Pediatric Care Coordinator of the Year award from the Arkansas EMT Association.
Nikki has received numerous accolades for her work, including MEMS 2020 EMT of the Year, five Phoenix Awards, and the Medal of Valor for rescuing three people from an active structure fire in 2023. She also gives back to her community as a member of the Crystal Fire Department in Pulaski County, Arkansas.
MEMS proudly recognizes Captain Nikki Taylor as a 2024 American Ambulance Association Star of Life for her sustained superior performance and unwavering dedication to her profession.