Jacqueline Helms began her career in EMS four years ago as a sophomore in college. While working on her bachelor’s degree in physiology and neurobiology at the University of Connecticut, Jacqueline became an EMT-B in order to get her foot in the door of the field of medicine. She quickly fell in love with the job.

Jacqueline worked at Fallon Ambulance Service throughout college, and joined the Action Ambulance team shortly after finishing her degree. She has greatly enjoyed working in such a fast-paced, dynamic environment, and especially loves that she gets to learn something new from every patient and coworker she meets.