Wallace Mills is a Paramedic Supervisor with AMR in Nashua, New Hampshire, whose calm, decisive actions during a life-threatening emergency demonstrated the value of experience, clinical judgment, and courage under pressure.

Wallace responded to a patient suffering from devastating neck injuries that had severely compromised the airway. Extensive swelling and trauma made traditional intubation impossible, leaving the patient in immediate danger and requiring Wallace to make a critical decision.

Recognizing that conventional airway techniques would not succeed, Wallace determined that a highly specialized surgical procedure was necessary to establish an airway. Although he had never performed the procedure during his remarkable 44-year career, he remained composed and relied on decades of training and clinical experience.

Under extraordinary pressure, Wallace successfully performed the procedure, established an airway, and provided lifesaving ventilation throughout transport. His ability to recognize the severity of the situation, adapt when traditional interventions were no longer possible, and confidently perform a rarely needed procedure gave his patient a critical chance at survival.

After 44 years in EMS, Wallace continues to demonstrate that experience is measured not only by the number of calls answered, but also by the ability to apply a lifetime of knowledge when a patient needs it most. AMR is proud to recognize Paramedic Supervisor Wallace Mills as a Star of Life.

Edmund “Ed” Moreshead has dedicated more than four decades to advancing emergency medical services in Maine. Currently serving as an Advanced Practice Paramedic in Jackman, Ed provides essential care in one of the state’s most rural regions—an area as large as Rhode Island. His role goes far beyond traditional 911 response, as he also delivers expanded Community Paramedicine and Hospice services to patients in communities without home health or hospice programs. For the past five years, he has been a cornerstone of care in this underserved region.

Throughout his 42 years of EMS service, Ed has worn many hats: ground Paramedic, Flight Paramedic for LifeFlight of Maine, administrator for a large EMS program, and Program Director and Educator at one of Maine’s eleven EMS training centers. His deep expertise and leadership have shaped countless providers and strengthened the state’s emergency response system.

Ed is a graduate of Kennebec Valley Community College and the University of Maine. He holds certifications in Wilderness Medicine, Community Paramedicine, and EMS Instruction, further underscoring his lifelong commitment to learning and teaching.

Beyond EMS, Ed is devoted to his family and community. At home, he and his wife Suzanne raise Hereford beef cattle. He is also an avid cyclist who enjoys challenging rides across Maine’s scenic landscapes.

North East Mobile Health Services is proud to recognize Edmund Moreshead as a Star of Life for his lifelong service, innovation, and unwavering dedication to patient care.

Randall “Randy” Frederick is a full-time, Field Training Officer and EMT. Randy began his career at North East Mobile Health Services (NEMHS) as a wheelchair van operator. Randy found his calling and became an EMT, a role he has filled admirably for the last four years. Randy was quickly promoted to a Field Training Officer, where he has excelled and provided knowledge and guidance to many of our newer employees.

Randy is the person you would want to take care of you. Randy has a certain calmness, and connection to people that conveys, “It’s going to be OK,” without saying a word. One of our most-praised Field Training Officers, Randy is compassionate, kind, and has a talent for providing guidance and encouragement to new employees.

Recent evaluations of Randy by his trainees feature positive comments that he is “knowledgable,” “unbelievably patient,” and “made me feel welcome and was always encouraging”. Randy was also described as “one heck of a nice guy”.

Perhaps Randy best expresses his status as a Star of Life in his own words. Recently, Randy was discussing the transport of patients going to a hospice care center with a new employee. Randy said, “These are some of my favorite calls. Certainly not the passing of a life, but rather having the honor and privilege to be a small part of a person’s final journey. To stop at a beach and smell the ocean, to visit a favorite place, we can help someone have peace and dignity. That is what EMS is really all about.”

William “Bill” Ingle is a talented professional who works as the Critical Care Paramedic in the Stanford division of North East Mobile Health Services, where he transports some of our sickest patients.

Bill is calm, knowledgeable, and has a deep mastery of clinical assessment skills. Bill excels at transports that involve balancing critical care interventions, monitoring multiple IV drips, and an array of monitoring devices. Despite this, Bill never loses sight of the patient. Bill explains the steps and interventions to patients allowing them to feel confident in the care he renders. Bill also guides his partners in their role alongside him, and rises to the challenges that come along with transporting some of the sickest patients in Maine.

With many years of experience and a willingness to share his knowledge, Bill is a highly sought after partner. According to Bill, “I just love coming to work, I really love my job!”

Staff at hospitals describe Bill as “a relief to see walk in the door,” and as “the Paramedic I want taking care of a family member.”