Tag: Spirit EMS

Sarah Stump serves as Supervisor of Communications, Dispatch, and Billing at Spirit EMS, where her leadership and dedication have made her an invaluable part of the organization’s success. In her primary role, she oversees dispatch and billing operations, trains new personnel, provides continuing education, and ensures seamless daily functions that directly impact both patient care and the financial well-being of the service.

A key member of the leadership team, Sarah has been instrumental in the operational excellence that helped Spirit EMS earn the prestigious Ohio EMS Agency of the Year award. She regularly attends state and national conferences to stay current on Medicare, Medicaid, and dispatch practices, bringing that knowledge back to her team. Her communication skills extend beyond the office—she guides emergency callers with calm expertise, trains hospital staff on transport software to improve response times, and, when needed, steps into the field as an Advanced EMT provider.

Sarah’s colleagues have twice recognized her as Spirit EMS Supervisor of the Year, honoring her in both 2023 and 2024. She also represents the company at community events, including STEM D2 panels, where she inspires young people—especially women—to pursue careers in EMS.

She holds Advanced EMT certifications in Indiana and Ohio, serves part-time with the Union City Fire Department, and is currently enrolled in a paramedic program through Reid Health. In addition, Sarah maintains multiple certifications in dispatch and billing and has recently tested to become a state-certified EMS instructor.

Beyond her professional life, Sarah is devoted to her family. She and her husband, Shelby, are raising three teenagers on their farm, where they care for horses and a lively flock of chickens. With her family’s support, she continues to pursue her education and enjoy hobbies such as photography. Known for her compassion, determination, and love of community, Sarah is a shining example of the spirit of EMS.

Spirit EMS is proud to recognize Sarah Stump as a 2025 Star of Life!

Originally from Melbourne, Victoria, Australia, Captain Paramedic Will Gardam came to the United States in 2024 to pursue his dream of serving others through emergency medical services. Within just four months of joining Spirit EMS, his dedication and skill earned him a promotion to Captain, making him the immediate supervisor of field crews serving rural Ohio. His leadership is marked by professionalism, compassion, and unwavering commitment to both patients and colleagues.

A graduate of St. Joseph’s College, Ferntree Gully, and the Australian Catholic University with a Bachelor of Paramedicine, Will quickly established himself as a respected leader. His promotion was celebrated in a special swearing-in and pinning ceremony attended by his parents, Wayne and Megan Gardam, who traveled from Australia to mark the milestone. His father, a flight Paramedic, reflected that what took him a decade to achieve in Australia, Will accomplished in just six months in the United States.

Will’s accomplishments continued to grow. At the Spirit EMS Christmas party, employees voted him “Supervisor of the Year,” a remarkable honor for someone so new to leadership. That same year, Spirit EMS was named Ohio’s EMS Agency of the Year, with Will playing a key role in the company’s success.

Inspired by his father’s career, Will pursued paramedicine at a young age. Knowing that only a small percentage of graduates in Australia secure full-time Paramedic positions immediately after college, he took a leap of faith at age 22 to move halfway around the world. Since arriving, he has embraced both professional and personal growth, building a life of service in his new community.

Outside of work, Will enjoys golf, attending church, and spending time with friends—his “mates.” He has stood as a groomsman for several weddings during his short time in the U.S., reflecting the strong personal connections he has built. He has also found joy in his relationship with his girlfriend, Maddison, and has embraced a father-figure role for her two young sons, Carson and Chandler.

Spirit EMS is proud to recognize Captain Paramedic Will Gardam as a Star of Life for his rapid professional achievements, compassionate leadership, and steadfast devotion to his patients, his colleagues, and his adopted community.