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Archives: Stars

Shawn Svob

Written by Aaron Director on . Posted in Uncategorized.

Shawn Svob is a Nationally Registered Paramedic who works for Life EMS in Enid, Oklahoma. He previously worked as an engineer for several Oklahoma energy and service companies. He also served 22 years in the US Army, both active duty and reserves, retiring as a Major in 2011.

Shawn grew up in Peoria, Illinois, and joined the Army after graduating high school, where he subsequently gained entrance into the United States Military Academy Preparatory School and ultimately the United States Military Academy at West Point. Shawn graduated West Point in 1995 with a degree in mechanical engineering and was then commissioned as a Second Lieutenant, serving two tours in Bosnia in the Stabilization Force. He deployed to Iraq as part of a US Army Reserve group in 2009 where he was responsible for initiating the base closure plan for Victory Base in Baghdad, returning home in 2010. During his time in the Army, Shawn received multiple citations and decorations including the Meritorious Service Medal with three oak leaf clusters, the Army Commendation Medal with three oak leaf clusters, the Army Achievement Medal, and multiple service and campaign awards. 

Shawn began his career in EMS in 2011 after joining the Pond Creek Fire and EMS department as a volunteer firefighter and earning his EMT-B certification from Autry Tech. Shawn used his GI Bill education benefits to attend Oklahoma State University-Oklahoma City for paramedic school while working as a Senior Engineer for ONEOK. He completed his training in December 2017 and was selected as the student speaker for their completion ceremony. Shawn earned his National Registry credentials and his state license in February 2018. Shawn left ONEOK in April 2018 to pursue his passion for EMS as a full time paramedic.

Shawn is married to Dr. Erin K. Roberts-Svob, DDS, and has two boys, Cole (14) and Rowan (12). He lives in Pond Creek, Oklahoma, where he continues to serve his local community as a firefighter and paramedic. 

Elias Cox

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Elias Cox has served as an EMT at Tri-State Regional Ambulance since 2014. During his time as an EMT, Elias was able to compete a bachelor’s degree in teaching.

In addition to working full-time, Elias donates his time as a volunteer EMS provider and is a full-time Paramedic student. Elias always shows up to work with a smile on his face and a can-do attitude. Elias’s coworkers thoroughly enjoy working with him and look forward to him becoming a Paramedic.

Paul Allen

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Paul Allen has worked for Sunstar Paramedics since May 2008. Paul began working in the communications center, and became Emergency Medical Dispatch (EMD) certified in 2012 and then a Communications Training Officer (CTO) in 2016.

As a CTO, Paul trains new hires in channel operations, emergency call taking, and medical radio control operations. Paul is also actively involved in EMD-Q, the process by which emergency and non-emergency calls are reviewed and graded to ensure protocols are followed, the right determinants are reached, and ultimately the right response was sent.

In October 2018, the Sunstar Communications Training Coordinator resigned, and Paul was among several candidates who applied to fill the position. The position was given to someone else, but that person was unable to begin work until January 2019. In the interim, Paul was asked to fill in until the new person could begin and he agreed.

Although he knew the position would only be temporary, Paul did not take his job lightly. Paul used his knowledge of EMD protocols and the Florida Public Safety Telecommunicator (PST) program to develop a new PST training program for Sunstar’s communications center personnel. Paul created PowerPoint presentations for each section of the program and helped communications center staff prepare for the PST exam by giving them review sheets and monitoring their progress through the training program.

Paul also began to revamp the communications center’s training program. Paul created an electronic system for training officers to log candidate progress for training staff to keep up with each candidate’s work. Prior to this system, it was hard for a training officer to know how far along a candidate was in the program and the candidates often lost a day of training if their primary trainer was out. In conjunction with the new Training Coordinator, Paul also began to redesign the exit testing for when a candidate finishes training. Paul developed several scenario-based tests that are now used along with the traditional 50 question exam to assess the candidate.

Although he could have very easily done the minimum amount of work necessary to get by while he filled as Training Coordinator, Paul chose to be proactive and to devote his time to developing training programs that will help new hires and serve as continuing education for current staff. All of Paul’s hard work helps to make the communications center better overall. Paul’s dedication to the office in his short time filling in for the Communications Training Coordinator embodies the meaning of teamwork and shows his dedication to both his job and the field of Emergency Medical Dispatch.

Julia Westcott

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Julia Erin Westcott was born and raised in Schenectady, New York, the community she now serves. She is an EMT-B and Field Training Officer for new hires and students at Mohawk Ambulance Service. She is hardworking, extremely passionate, and a dedicated and reliable part of the Mohawk Ambulance family.

Julia began working for Mohawk as a new EMT-B at the young age of 20. She was fortunate enough to participate in a collaborative program between YouthBuild of Schenectady and Mohawk Ambulance. She took her EMT course at Schenectady County Community College in the summer of 2009 and spent a shift or so a week in the ambulance, in addition to her training. Once certified, Julia was pretty much guaranteed a job a Mohawk. Mohawk now does a something similar with their free EMT program offered in Albany, New York.

“Many EMS providers start young and with no previous medical experience, similar to myself. Mohawk has always been great for adopting and raising the young and eager. It has now been almost ten years since I started. My role is even more unique because I have only ever worked in the back of the ambulance as an attendant. I have treated thousands of patients. As a Field Training Officer, I have been responsible for training new EMTs and students to be good providers,” states Westcott.

Julia has certifications as an EMT-B and in CPR, as well as certifications for Medical Assisting and Phlebotomy. She also has a Health Studies Certificate from Schenectady County Community College, an associate degree in applied science in medical assisting from Bryant & Stratton College, a year of undergraduate education in Psychology from St. Rose College, and is currently a year into an associate degree in nursing at Maria College.

As a dedicated employee of Mohawk Ambulance Service, Julia has received the Distinguished Service Award at Mohawk the last two years in a row. When asked about her time at Mohawk, Julia says, “My favorite part of my job is being able to help train young new and excited EMTs. I love the teaching part of the job. Overall I just enjoy working in healthcare. Helping others is the most important task we can achieve in this world.” Julia states that EMS is special in the sense that “we are the first ones to arrive when people call for help. Those who choose to work in this field do so not for money or recognition, but because they genuinely care and want to make a difference. To be able to care for someone on their worst day and make it just a little bit better is truly inspiring. That’s why I continue to provide the best quality care I can to those in need.”

In her spare time, Julia has an intense passion for music. “I thought growing up that I would be a singer. I never even thought of healthcare as an option until I got into it. A lot of people don’t know this artistic side of me. I used to write my own songs, poetry, stories, etc. I also used to be able to draw really well but never kept up with it. I now see this artistic flare in my son. I am a mother to an almost eleven year old boy, who is my driving force for all that I do. I want to show him that with hard work you can accomplish whatever you set your mind to.”

Mohawk Ambulance Service would like to recognize Julia Westcott for all that she does, not only for the company, but also for the entire capital region of New York State. Mohawk is extremely lucky to have Julia as a part of their team and looks forward to a long and rewarding future with her.

Sandro Gordillo

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Sandro Gordillo started at National Health Transport in 2015 as a Dispatcher. During his tenure at NHT, Sandro has excelled through the ranks, earning his EMT license in 2018. He has also served as an Elite Dispatcher and Senior EMT, and is currently the lead QA Officer in the Quality Assurance Department. Sandro is very highly regarded by his peers.

In December 2018, while on an overnight shift in Miami-Dade County, Sandro and his partner, Randy White, were first to respond to an impaired driver incapacitated in a ditch. Without hesitation, Sandro and Randy pulled over to assist the driver who was trapped in the vehicle and appeared to be unconscious from a major head injury. After prying the car doors open without any extrication tools, they began to assess the patient and determined that immediate help was needed.

They acted quickly and summoned for the help of Miami-Dade Fire Rescue, which arrived on the scene, extricated the driver with the Jaws of Life and airlifted the patient to the trauma center. Without the life-saving actions of Sandro and Randy, the driver would have remained on the road all night without help.

Randy White

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Randy White began as a Dispatcher with National Health Transport in 2016. Randy has since achieved his long-term goal of becoming a Paramedic, then again added to his accomplishments by becoming a senior Specialty Care Transport Paramedic. He is known by his peers to be a quiet, motivated individual who is always willing to help and to share his experiences with new Paramedics. 

In December 2018, while on an overnight shift in Miami-Dade County, Randy and his partner, Sandro Gordillo, were first to respond to an impaired driver incapacitated in a ditch. Without hesitation, Randy and Sandro pulled over to assist the driver, who was trapped in the vehicle and appeared to be unconscious from a major head injury. After prying the car doors open without any extrication tools, they began to assess the patient and determined that immediate help was needed.

They acted quickly and summoned for the help of Miami-Dade Fire Rescue, which arrived on the scene, extricated the driver with the Jaws of Life, and airlifted the patient to the trauma center. Without the life-saving actions of Randy and Sandro, the driver would have remained on the road all night without help.

Gregory Wilkinson

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Prior to moving to Roseburg, Oregon, Bob Wilkinson worked in Virginia for Richmond Ambulance Authority where he completed a certificate in Paramedicine. Bob has served Douglas County, Oregon since 2005, beginning as an EMT with WEST Ambulance in Roseburg while working on an Oregon Paramedic license. A few years later, Douglas County Fire District #2 purchased the EMS division. Currently, Bob is a Paramedic with Umpqua Valley Ambulance in Roseburg.

Over the years, Bob has taken on the role of a quiet, behind the scenes leader. He is always looking for new ways to keep busy, such as volunteering as a Child Safety Seat Technician and teaching part-time for the local Paramedic program as an instructor for Civilian Response to Active Shooter Events and for High Threat Techniques and Tactics. Bob is passionate about the physical and mental health of his crews, and thus also regularly volunteers as a crisis intervention PEER counselor.

On October 1, 2010, Douglas County public safety entities were put to the test when an active shooter threatened the local community college. The mass casualty incident gave Bob the opportunity to analyze the procedures and consider ways in which his crews could improve their response. According to Bob, “EMS is one of the most dangerous service jobs out there. We interact with the public usually during some of the most stressful times of their lives.” As a result, he is working to provide crew members with body armor to use in high-stress situations, as well as to increase training on situational awareness.

Bob has been married for 31 years and has three children. He spends most summers with his parents in Alaska, where he was born and raised. When he is not working on one of his worn-out vehicles, Bob enjoys fishing and reloading. Prior to his career in EMS, Bob worked as a baker and pastry chef, and recently made his daughter’s wedding cake.

 

Jasmin Wilson

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Jasmin completed her EMT training and began her EMS career in August of 2010. She was initially interested in the general knowledge of first aid acquired during EMT training, but it soon became a career goal. Jasmin completed her associate degree in applied science and earned her Paramedic Certification in May of 2013. From May of 2012 until August of 2015, she was employed with Transcare Incorporated of Mt. Vernon, New York, but decided to bring her skills and experience back to her childhood home of Alabama in August of 2015, where she joined the staff of NorthStar EMS Inc. in Tuscaloosa. Jasmin very quickly became a crew favorite; she is highly respected among her peers and was a top pick from the EMT and Paramedic students for a preceptorship for clinical rotations.

During 2018, due to an illness in the administrative ranks, there was an immediate need for someone to step up as a Field Training Officer. Jasmin was chosen for this role and did an excellent job preparing new recruits to meet the expectations of a service performing at both the CAAS and ACE levels of accreditation.

Jasmin is a clear leader in field operations for one of the busiest services in the Southeast. She brings a wealth of knowledge from an entirely different region of the country to her home here in Alabama. Her ability to work well with others and pass along her knowledge to new recruits is key to the future development of Northstar-EMS Inc. and to the EMS profession.

Jasmin is a clear leader in field operations for one of the busiest services in the Southeast. Her ability to work well with others and pass along her knowledge to new recruits is key to the future development of our company and profession. She also brings a wealth of knowledge from an entirely different region of the country to her home here in Alabama. During 2018, due to an illness in the administrative ranks there was an immediate need for someone to step up as a Field Training Officer with our company. Jasmine was chosen for this role and did an excellent job preparing new recruits to meet the expectations of a service performing at both the CAAS and ACE levels of accreditation.

Cindy Conley

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Two words describe Cindy Conley—selflessness and tenacity.

Cindy has served at McCurtain County EMS for 24 years. Although a single mother, Cindy’s tenacious character drove her to work her way up the ranks. She started out as an EMT, and then embarked on the journey to earn her Intermediate credentials while working full time and driving from Idabel to Durant at least three times a week, a 160-mile round trip. Cindy became a Paramedic in 1998 and was promoted to Assistant Director of Operations in 1999. In 2010, Cindy was promoted to Deputy Director, a position she holds to this day.

Cindy has overcome many personal hardships in her life but has always fought through them with dignity and grace. She always puts her job and family before her own personal needs. Whether it is managing staff scheduling, processing payroll, paying the bills, taking care of personnel issues, or going on calls, Cindy has always performed her duties in a manner that brings honor to our industry and especially our organization.

Cindy suffered a very rare brain stem stroke in February of this year and has been fighting with that same determination to get back to the job she has loved for so many years. Thank you, Cindy, and may God bless you in your recovery and for many more years of service. 

Cindy Conley is an Oklahoma Ambulance Association 2019 national Star of Life.

 

Widmac Laterion

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Widmac Laterion began his career in mobile healthcare in 2013 when he began working as an EMT at the University of Massachusetts, Lowell. While at school, Widmac quickly became a Field Supervisor for the program with an interest in teaching new recruits. Widmac played an instrumental role in restructuring the summer training/field internship program. He earned a degree in Nutrition/Pre-Med in 2017.

Widmac joined Cataldo Ambulance Service in 2014 as an EMT. He soon  transitioned into the role of Field Training Officer. While at Cataldo, Widmac’s passion for teaching others continued to grow, and he began teaching CPR classes. This quickly grew into a leadership role within Cataldo’s On-boarding and Orientation program.

In 2017, Widmac both started a Paramedic school and joined the Army National Guard as a combat medic. In 2018, Widmac received his Paramedic certification and started a dual role at Cataldo as a field medic and educator. Widmac’s long-term goal is to become a physician in the Army.

When not working in EMS, Widmac can be found giving back to his community as part of the Allied Health Academy Program at Everett High School in Everett, MA.

Sean McGuire

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Sean McGuire is a Paramedic for Superior Air-Ground Ambulance Service in Illinois.

Sean began his career in EMS with Superior in 1996 as an EMT, where he thrived at patient care and enjoyed helping people. Sean’s dad, who served as an Army Medic in Vietnam, inspired Sean to enter the EMS field through the stories he shared.

While working as an EMT, Sean enrolled in Paramedic school through the Level 1 Trauma Center, St. Francis Hospital in Evanston, Illinois. He has now been a Paramedic for over 15 years and is currently a Station Manager for Superior Ambulance’s Aurora, Illinois station.

Sean is known for his tireless work ethic, Paramedic skills, professionalism, kindness, and willingness to always lend a helping hand. He is equipped to handle both the clinical and emotional aspects of EMS while being a strong leader of his agency. A long-time member of the Superior family, Sean has consistently shown his passion and dedication to his fellow coworkers, employees, Superior Ambulance, and the EMS industry. As a result, he is well known and loved by his fellow employees at Superior.

Sean is a devoted husband and father to two beautiful daughters. He enjoys playing the guitar, fishing, and golfing, as well as cheering on the Chicago Bears, Blackhawks, and White Sox.

Cynthia Jefferson

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For the last decade, Cynthia Jefferson has arrived to work every morning with a smile on her face. Her friendly demeanor helps set the tone of the Patient Financial Services Department (PFS) for the rest of the day. As the Revenue Cycle Supervisor, Cynthia is responsible for overseeing 14 very different personalities. During an average day, Cynthia visits with each of her employees to help ensure that her team has what it needs to succeed and always takes a few minutes to make sure all is right in their world.

As the PFS Supervisor, Cynthia’s duties include timecards, vacations, evaluations, and anything else that pops up. To make sure that field staff is aware of their excellent patient customer service, Cynthia will quickly email crews when praise comes in from patients. When an unhappy patient calls the Billing Department, she listens to their complaints and handles each one with the utmost professionalism and care. Cynthia does all of this without compromising her staff’s or department’s credibility. These are just a few of her many qualities that her staff praise her for and appreciate.

Cynthia is compassionate to both her staff and all of Mecklenburg EMS Agency’s patients. Since its conception, Cynthia has been a foundational rock for the PFS. Her staff can always count on her to do the right thing. According to one of her employees, “She is an example of what every Medic employee or supervisor should be. There is no challenge that she would not rise to meet if asked to.” Mecklenburg EMS Agency is proud to recognize Cynthia Jefferson as a 2019 Star of Life.

Anthony Hernandez

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Anthony “Tony” Hernandez has worked with UT Health East Texas EMS since 2005. Tony is a Regional Director and is responsible for the largest region in the company and oversees over 100 employees.

Over the years, Tony has served in almost every role at UT Health EMS. He came to the company as a Paramedic and quickly moved to the rank of Field Training Officer where, for three years, he helped train and develop Paramedics for the company. Tony’s can-do attitude was noticed by management and he was promoted to Operations Supervisor in 2010. When a Regional Director position for Smith County became available in 2018, Tony’s attention to detail and good rapport with the operations staff made him the perfect candidate.

Tony’s passion for the job and those he works with continue to earn praise and to impress his coworkers and the first responders he works with daily. His dedication to the people he serves and the employees he oversees make him an asset to the community. UT Health East Texas EMS is proud to call Tony Hernandez its 2019 Star of Life.

Zachary Reddell

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Zachary Reddell began his career in EMS during the spring of 1999 as a First Responder and Volunteer Firefighter for the communities of Pottsville and Crow Mountain in Pope County, Arkansas. He had a passion for helping others and was able to successfully obtain his EMT license in 2005. At the start of his career, Zachary effectively owned and operated his own business while also working as a part-time employee for Pope County EMS. He quickly found that providing mobile healthcare was his passion and decided to transition into a full-time EMT position in 2007 and serve the county where he lived.

Zachary is always going above and beyond in his service to the Johnson County community. Pafford EMS has received many compliments and praises regarding Zachary from patients and patients’ families, and also received recognition for Zachary’s work during his FEMA deployment for Hurricane Michael. Zachary is a great member of our Pafford Clarksville family and regularly goes the extra mile on daily duties and helping other crew members.

Zachary has been instrumental in team building exercises, public relations, and many charitable events in the region; though he feels like he has many years of service still left to make his mark in the EMS field.

Zachary Reddell has been happily married to Lindsey for 18 years. They share two children, Logan (17) and Cole (14). The Reddell family is involved in multiple sports and civic groups.

 

Patrick Mahjoub

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Patrick has always had a passion for helping others, and began his EMS career in 2010 as an NREMT and received his NREMT-Paramedic in 2014. He also serves as a volunteer firefighter for the Frontier Shores Volunteer District.

In 2016, Patrick became a Field Training Officer. He is passionate about education and training and always takes the time to explain and educate others. He enjoys helping new employees and coworkers, whether they are beginning their career in EMS or transitioning to a new licensure level. Patrick is well known for the compassion he shows his patients and his ability to work in a stressful situation. He remains calm under pressure, and shows true leadership abilities by quietly going above and beyond and never asking for acknowledgement or recognition. He is a great example of focus and dedication, which every EMS professional should aspire to emulate. 

Patrick is the proud father of one son, Bentley, whom he enjoys spending time outdoors with when off-duty. 

As a result of Patrick’s outstanding professionalism and exemplary performance, Pafford Medical Services is honored to endorse Patrick Mahjoub as a Star of Life.

 

Mark Santo

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Mark Santo has been serving as an EMT in New York City since 1988 and joined the Staten Island University Hospital team in 1990. In addition, Mark has also been involved with his community volunteer ambulance corps for more than 31 years, and is a past president. Mark is regarded as an excellent provider and a skilled technician. He can be counted upon to work in a pinch and help out the team, and is constantly contributing innovative and new ideas with the goal of making both the department and the larger EMS industry better. Mark’s professionalism and dedication are evident, as he is always looking to help new EMTs learn this difficult and stressful profession without criticism. Mark fosters a caring environment for both his patients and coworkers.

When not on duty, Mark is still saving lives but from a different path. He is an ordained minister who performs outreach services to the residents of New York. Helping those in need spiritually and enriching the lives of everyone he meets makes Mark the ideal nominee for a Star of Life.

Northwell Health System Center for EMS Staten Island University Hospital congratulates Mark, and we are grateful to have him as a part of our team. This Brooklyn native exemplifies the character and ideals that make him the obvious choice for Staten Island University Hospital’s 2019 Star of Life. We are so very proud of Mark, as is his wife, Barbara. 

Tim Dickinson

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Tim Dickinson earned his Paramedic license from Montcalm Community College in 1996. He started out working as an EMT and Paramedic for Newaygo County/Gerber Ambulance, and also served as a firefighter in the county for several years. 

In February of 2000, Life EMS took over EMS operations in Newaygo County, and Tim began working as a part-time EMT and Paramedic, while working full-time at the Sappi paper plant in Muskegon. Tim began full-time work for Life EMS in 2011 after the paper mill closed. Currently, Tim serves as a Paramedic Field Supervisor in the Newaygo County operation; a position he has held since 2015. Tim lives in the Fremont area with his wife, Louise, and they have three grown children and four grandchildren.

Tim has earned the respect of his coworkers who nominated him as a Star of Life. He demonstrates a lead-by-example approach in his commitment to the associates, patients, and facilities he serves. Tim works tirelessly to make sure the schedule is fully staffed and often fills shifts himself, even at other operations. One nomination wrote, “Tim is highly organized and takes care of issues in a timely manner, which is noticed by associates and keeps morale on the right side of the scale. I cannot think of a better choice to represent Life EMS than Tim Dickinson.” Life EMS Ambulance is proud to recognize Tim Dickinson as its 2019 Star of Life.

Tristan DeFord

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Tristan Joel DeFord is a Northwest Indiana native who has served his community for nearly nine years. Having realized at a young age that his passion was helping others, Tristan began training to be an Emergency Medical Technician during his junior year of high school. After graduating from Chesterton High School in 2010, Tristan continued to pursue his passion as an EMT. In August of 2012, Tristan started his vocation with Superior Ambulance Service of Indiana, Inc. After serving for six years as an EMT, Tristan decided to advance his career in healthcare. In 2016, Tristan passed the NREMT examination, and now currently works for Superior Ambulance Service of Indiana, Inc. as a Paramedic and the 911 Contract Manager for five Northwest Indiana cities. Tristan continues to advance and enjoy his career, and was recently recognized and promoted for his leadership. Additionally, Tristan is also a certified CPR instructor, and he teaches Basic Life Support (BLS) skills to friends, family, and coworkers.

Despite being passionate about his career, Tristan enjoys his time off. He is actively involved as a volunteer with the Civil Air Patrol Indiana Wing and volunteers with his church, Valley Baptist Church in Valparaiso, IN. Tristan is a devoted husband, father, and brother and he loves spending quality time with his wife, Amaris, and 2-year-old son, Jansen.

Tristan has proven his skills and leadership time and time again. Tristan is an integral member of the Superior family and we are proud to recognize him as a 2019 Star of Life.

Ariella Dalfen

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Ariella Dalfen has been a part of the Northwell Health System Center for EMS (CEMS) team since 2012. Ariella started in EMS in 2003 as an EMT while at Binghamton University, where she provided care to fellow students, faculty, visitors, and staff. When prospects of employment as a lifeguard were scarce in upstate New York, Ariella switched to from life guard to life saver!

During her tenure in EMS, Ariella has worked as an EMT, Emergency Medical Dispatcher, and currently as a New York State Paramedic. A welcome addition to our team at CEMS, Ariella has helped with the development of our Explorers program, which helps high school students interested in medicine learn about EMS. Ariella also plays a role in our Performance Improvement initiatives. In 2017, while teaching EMT and Paramedic Skills as a Certified Lab Instructor at the Center for Learning and Innovation, Ariella discovered her passion for teaching.

Ariella leveraged this new love by joining our training division where she was involved with implementing a new Field Training Officer program for the department. Ariella provides the necessary knowledge, skills, and expectations to all our new employees, setting them up for success and preparing them for the high-performance organization that is CEMS. When not providing training or patient care, Ariella is pursuing her master’s degree in Health Professions Pedagogy and Leadership. While away from work or school, Ariella and her husband Eric enjoy dinning out, watching Game of Thrones, ice hockey, and baseball.

There is not a more deserving provider than Ariella, and CEMS is proud to honor her service and commitment as our 2019 Star of Life!

Mark Considine

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Mark Considine has played a very active role at Rescue Inc over the past 33 years. He has made a huge impact on the agency and each individual provider he has worked with. Mark is the former Chief of Rescue Inc and, although he has stepped down from that role, he continues to be actively involved in QAQI review and with training new Paramedics. He also works as a front line Critical Care Paramedic.

As a Paramedic, Mark continues to be the busiest member of our agency. The most remarkable thing about Mark Considine is that, even though he has been working 48 hour plus weeks for 33 years, he has never complained! He is the hardest-working, most dedicated worker in EMS. Mark also continues to expand his medical knowledge by attending numerous training programs each year and advancing his scope of practice. In our opinion, Mark is at the forefront of paramedicine in the state of Vermont and beyond.

Mark is an excellent mentor. He is eager to pass on his knowledge and assist others in transitioning into management roles. He never ceases to provide insightful and calculated feedback and advice.

In addition, Mark manages to stay fit and active through daily workouts with his wife, Lori-Ann. Throughout 33 years in EMS, he has managed to maintain a balance between work and home life, something that many in our line of work struggle to do. Mark also has two sons, one of which has followed in his footsteps and works full-time at a fire department as a Paramedic and Firefighter.