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Archives: Stars

Mark Staley

Written by Amanda Riordan on . Posted in Uncategorized.

With more than 30 years in EMS, Mark Staley began serving his community as a responder before officially earning his EMT certification in 1996. He has since advanced to Paramedic and now serves as Operations Manager for Pafford Medical Services in Chicot and Drew Counties.

Mark was inspired by his mother, a registered nurse, and his father, a law enforcement officer, who showed him that service to others was rewarding. Introduced to EMS by family friends and drawn further by the television show Emergency!, he quickly found his calling.

Early in his career, Mark focused on learning as much as possible to better serve patients. Today, he finds his greatest joy in teaching others—sharing the “tricks of the trade” and witnessing the moment a new provider truly grasps a complex concept. Known as a mentor and role model, he never misses an opportunity to turn experience into a lesson, reminding his crews that “the greatest level of trust you can obtain is a mother handing you their sick or injured child—earn it.”

Mark’s leadership extends well beyond scheduling and logistics. He is the type of manager who will show up on his day off to let a team member attend a family event, check in with a crew after a difficult shift, or scrub a truck alongside his staff. His humility is striking—he credits mentors, Ken Kelley and Benny Ford, his wife, Jamie, and his dedicated crews for making him the leader he is today.

Outside of EMS, Mark enjoys traveling with his wife, bow hunting whitetail deer, and finding peace and perspective in the stillness of a tree stand.

For his decades of service, mentorship, and devotion to the people of Southeast Arkansas, Pafford Medical Services is proud to honor Paramedic Mark Staley as a 2025 Star of Life.

 

Andre Joel Bower

Written by Amanda Riordan on . Posted in Uncategorized.

Andre Joel Bower has distinguished himself as a leader on LifeCare Medical Transport’s Critical Care Transport (CCT) team, combining clinical excellence with a deep commitment to mentorship and patient care. Serving as both a Critical Care Paramedic and Drug Control Officer, Joel was instrumental in establishing and piloting LifeCare’s narcotics program, earning multiple commendations for his innovative approach and dedication to safety and quality. Joel also oversaw and was a primary contributor to the establishment of LifeCare’s first set of clinical guidelines and competency-based annual education initiatives.

Bower’s advanced clinical knowledge has been an important component in training and developing new CCT providers, helping expand LifeCare’s program, and creating new career opportunities within EMS. His patience and guidance foster professional growth among his colleagues while ensuring that patients across Virginia have access to the highest level of care during transport. Through his leadership, Joel continues to raise the bar for excellence in critical care, serving as an inspiration to the EMS community.

Scott Bodien

Written by Amanda Riordan on . Posted in Uncategorized.

Scott Bodien has dedicated his career to using mapping technology to make communities safer and stronger. His expertise in geographic information systems (GIS)
first brought him to Charlotte in 2003, where he spent eight years with the Catawba Lands Conservancy, using GIS to protect lands in the urban footprint. He began his public safety GIS work in 2011 as an analyst with the Charlotte Fire Department, where he gained valuable experience with the computer-aided dispatch (CAD) system used by multiple agencies. In 2014, he joined Mecklenburg EMS Agency (MEDIC) as a GIS Analyst and quickly became an indispensable part of the organization.

Since then, Scott has led transformative improvements to MEDIC’s mapping and dispatch systems. He revamped MEDIC’s centerline to align with the county’s roadway network, enhancing directionals and accuracy. He successfully integrated all adjacent county centerlines into a routable network, hand-drawing more than 850 miles of private driveways to ensure responders could locate even the most remote addresses. In 2016, he pioneered the integration of address points into MEDIC’s CAD system, significantly improving response times and accuracy. He has also developed automated tools to analyze transport routes and billing data, ensuring accuracy and accountability in thousands of weekly transports.

Scott’s expertise is recognized not only within MEDIC but also across regional public safety agencies, where he is viewed as a leading authority on GIS quality and design. His colleagues honored him with MEDIC’s Unsung Hero Award for his behind-the-scenes innovations that directly enhance emergency response and patient care. Beyond his professional role, Scott is a proud 30-year cancer survivor, serves as a Cub Scout den leader for his son’s pack and volunteers as a leader in the regional GIS users group. Known for his humility, service, and relentless pursuit of excellence, Scott embodies the very spirit of behind-the-scenes EMS.

Mecklenburg EMS Agency is proud to honor Scott Bodien as a 2025 Star of Life.

 

 

Anthony Arrigo

Written by Amanda Riordan on . Posted in Uncategorized.

Anthony Arrigo’s journey in EMS began as a volunteer driver for a local ambulance service, where he quickly discovered his passion for emergency medical care. After earning his EMT certification, Anthony dedicated himself to mastering every step of the profession, advancing through his training with intention and commitment until becoming a paramedic, a role in which he has saved countless lives.

Beyond his clinical skill, Anthony found a calling in teaching and mentoring. As a preceptor, he has guided and inspired countless EMT and Paramedic students, helping them develop into confident, compassionate professionals. His influence extends far beyond patient care; he has cultivated a legacy of mentorship and leadership within the EMS community.

Anthony’s passion for leadership grew as he transitioned into a supervisory role, where he excelled at motivating and supporting his team while instilling pride in patient care and professionalism. Now, as the newly named Operations Manager, Anthony continues to drive positive changes, strengthening employee relations, boosting morale, and fostering a culture of family and support within the organization.

Although he no longer serves full-time on the front lines, Anthony remains deeply committed to advancing his lifelong passion for EMS. His dedication to patients, colleagues, and the profession exemplifies the very best of EMS leadership.

Nathan Cagna

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Huron Valley Ambulance proudly recognizes EMT and Field Training Officer Nathan Cagna as a 2025 Star of Life. Nathan joined HVA in 2024 after completing the EMT Work-Training Program, quickly distinguishing himself as a dedicated clinician, mentor, and teammate.

Nathan’s journey to EMS is remarkable. After serving 12 years on a specialized team in the British Armed Forces, he relocated to the United States to be near his wife’s family. Though he had no prior medical background, Nathan was drawn to EMS for its teamwork and its mission of helping others. His natural leadership and strong work ethic allowed him to excel during training, and he rapidly became known for his professionalism, positive attitude, and passion for patient care.

In the fall of 2024, Nathan was promoted to Field Training Officer, where he now guides and supports new employees. He is often seen helping colleagues study policies and protocols, patiently mentoring them to succeed. Nathan particularly enjoys collaborating with University of Michigan Physician EMS Fellows, finding their perspectives invaluable in shaping how he teaches prehospital care. His peers describe him as approachable, encouraging, and always willing to lend a hand.

Beyond his service at HVA, Nathan is committed to lifelong learning and plans to begin Paramedic training this year. At home, he enjoys spending time with his wife, hiking with their dog, and competing in pistol shooting competitions. Nathan and his wife are excitedly preparing to welcome their first child, a baby girl.

Through his dedication, professionalism, and impact as both a caregiver and mentor, Nathan has earned the respect of his coworkers and the admiration of the community.

 

Jonathan Penick

Written by Amanda Riordan on . Posted in Uncategorized.

Since 2010, Emergency Medical Technician Jonathan Penick has served the Tulsa community with professionalism, compassion, and a servant’s heart. His enduring commitment to patient care and mentorship has made him a cornerstone of EMSA’s team and a trusted presence for patients and colleagues alike.

Jonathan is known for his steady leadership and his ability to uplift those around him. New employees frequently remark on his encouragement and positive outlook, which make challenging days a little easier. As EMSA Eastern Division Field Operations Supervisor Jason Eldred shared, “Mr. Jonathan Penick is an outstanding team member that everyone loves being around and working with. His pleasant demeanor and encouraging words to new/young employees are always refreshing. He has the ability to lead and inspire.”

His peers and leaders agree that Jonathan consistently sets the tone for professionalism and positivity. “Jonathan is someone everyone at EMSA can look up to—always in a great mood and consistently setting the tone for professionalism and positivity,” said Lee Gibson, Director of Operations at EMSA’s Eastern Division.

Jonathan’s legacy of service, mentorship, and kindness continues to inspire all who have the privilege of working alongside him. EMSA is proud to honor Jonathan Penick as a 2025 Star of Life.

Mark Allen

Written by Amanda Riordan on . Posted in Uncategorized.

With nearly 28 years of dedicated service, Paramedic Mark Allen has grown from a logistics technician to a trusted clinician and mentor at EMSA. Throughout his career, Mark has exemplified humility, reliability, and quiet leadership.

Mark’s impact is especially evident in moments of crisis. At the end of a long shift, he responded to a pediatric cardiac arrest, providing expert care while calmly guiding newer EMTs through the high-stakes call. His ability to remain steady and composed inspires confidence in colleagues and patients alike.

Beyond his clinical expertise, Mark is admired for his mentorship. He has recently served as a preceptor for Paramedic students, who describe him as fostering a positive, supportive learning environment. Known for his humility, positive attitude, and ever-present smile, Mark consistently sets an example of professionalism and kindness.

“Mark’s not the loudest guy in the room, but his steady, calm presence makes a big impact. He’s proof that if you stick with it and keep learning, you can go far,” said Michael Parrish, EMSA Director of Operations – Western Division.

Field Operations Supervisors also commend his mentorship and positivity: “Mark is humble, has a positive attitude, and always has a smile whether coming into work or going home. His work ethic and positivity are admirable,” said Supervisor Katie Casey.

For his nearly three decades of service, his dedication to patient care, and his steady guidance to future generations of EMS professionals, EMSA is proud to honor Paramedic Mark Allen as a Star of Life.

Katie Leland

Written by Amanda Riordan on . Posted in Uncategorized.

Captain Katie Leland has proudly served Ute Pass Regional Health Service District (UPRHSD) for the past ten years. For the last three and a half years, she has been the District’s sole Training and Education Captain, a role in which she has transformed the landscape of EMS education and training across the region.

Under Captain Leland’s leadership, UPRHSD has implemented advanced credentialing programs in Medication-Based Airway Management, Joint Reduction, Advanced Ventilator Care, Telehealth, and Mobile Crisis Response. These initiatives have elevated the clinical capabilities of her colleagues and ensured that providers remain equipped with the most current, evidence-based practices in prehospital medicine.

Her reach extends far beyond her own agency. She has led community CPR programs and delivered vital rural EMS training to allied agencies, covering trauma care, obstetric and gynecological emergencies, and Escaping Violent Encounters courses. Captain Leland’s commitment to community and regional preparedness is second to none.

Among her most groundbreaking accomplishments is spearheading a regional whole blood program. Thanks to her determination, the initiative went from concept to full deployment in only three months. Today, it provides lifesaving whole blood transfusions for patients experiencing hemorrhage across the rural communities of Teller, Park, Douglas, and El Paso Counties.

Captain Leland has also modernized UPRHSD’s Field Instructor program, bringing it in line with national best practices. She designed and launched a comprehensive new hire academy that develops highly skilled and well-rounded EMS professionals. Her curriculum emphasizes both clinical excellence and trauma-informed care, ensuring new providers are prepared for the physical and emotional demands of modern EMS.

A visionary leader, dedicated educator, and tireless advocate for her community, Captain Katie Leland exemplifies the very best of emergency medical services. Ute Pass Regional Health Service District is honored to recognize her as a 2025 Star of Life.

Alison Cagle

Written by Amanda Riordan on . Posted in Uncategorized.

Alison M. Cagle began her journey in emergency medical services while still in high school in Sacramento, California, where she took Emergency Medical Responder classes. In early 2021, she earned her EMT certification and worked for two years before moving across the country to join the Acadian Ambulance family in Lafayette, Louisiana. She is currently enrolled in paramedic school, continuing her commitment to advancing her skills and serving her community.

Alison has a passion not only for patient care but also for educating youth about the importance of EMS. She takes immense pride in her work and is known for her ever-present smile and positive attitude, which uplift both her colleagues and her patients. Her peers and supervisors alike commend her unmatched dedication, professionalism, and strong work ethic.

Outside of EMS, Alison specializes in protection training for dogs, a skill her paramedic partner has noted has been unexpectedly helpful on calls involving patients’ pets. This unique expertise reflects her creativity and resourcefulness both on and off the job.

For her dedication to EMS, consistent hard work, and commitment to quality patient care, Alison was recognized as Acadian Ambulance’s 2025 EMT of the Year. Today, Acadian proudly celebrates her as an American Ambulance Association Star of Life honoree.

Dave Martens

Written by Amanda Riordan on . Posted in Uncategorized.

Gundersen Tri-State Ambulance is proud to recognize Dave Martens for his exceptional dedication and meaningful impact on the Tri-State Ambulance, Gundersen Ambulance, and MedCom teams over many years. In his quality and education role, Dave’s behind-the-scenes work has been instrumental in fostering a supportive and collaborative environment for dispatchers and EMS staff alike.

Much more than a quality specialist, Dave is a trusted mentor and coach who genuinely cares about the success and well-being of every member of the medical communications team. His approachable nature and willingness to listen create a positive atmosphere where staff feel valued and empowered. Dave consistently offers encouragement and guidance, helping team members build confidence and excel in their roles.

Known as the go-to person for any dispatch, LOGIS, or mapping question, Dave patiently takes the time to ensure everyone understands the information and feels supported. His dedication goes beyond technical expertise—he builds strong personal connections that foster teamwork and trust.

Despite managing a significant workload, Dave always maintains an upbeat and positive attitude, inspiring those around him. He serves as a vital link between Gundersen Ambulance, Tri-State Ambulance, and MedCom, providing calm and steady leadership through coaching, troubleshooting, and problem-solving.

Dave’s unwavering commitment to excellence and his genuine care for his colleagues have strengthened the organization and enhanced the quality of care provided to patients. His contributions exemplify the values of the EMS profession, making him a truly deserving 2025 American Ambulance Association Star of Life.

Haywad Yusufzai

Written by Amanda Riordan on . Posted in Uncategorized.

Haywad Yusufzai enjoys working in EMS because it allows him to make a meaningful difference in people’s lives. As a first responder in critical situations, he is often the first to provide immediate medical care and comfort during emergencies. This pivotal role places him in dynamic, fast-paced environments where quick thinking and decisive action are crucial. The fast pace and constant challenges are especially rewarding for Haywad, who thrives in high-pressure situations and enjoys solving problems on the spot.

In February, Haywad will be celebrating his two-year anniversary at Armstrong, marking a significant milestone in his journey as an EMT. Initially drawn to the profession by his aspirations of becoming a firefighter, his fascination with fire trucks and equipment fueled his pursuit of EMT certification. Over time, his experiences have revealed a passion for patient interaction, and he is now enrolled in a Paramedic program which he is expected to complete this upcoming spring.

Beyond the adrenaline of the job, Haywad finds deep purpose and fulfillment in his role. Being directly involved in saving lives and helping people through their most vulnerable moments is a responsibility he holds close to his heart. He takes great pride in knowing that his work has a real impact, offering both medical care and emotional support when it’s needed most. For Haywad, EMS isn’t just a job—it’s a deeply fulfilling career that allows him to make a profound difference every day.

Haywad has earned the title “Star of Life” due to his exceptional growth and commitment to continuous improvement in both his skills and patient care. He often takes on the role of training new employees and has become a role model for incoming providers. Haywad always goes above and beyond to ensure his patients receive the highest quality care.

Amy Wollenburg

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Mayo Clinic Ambulance Service is proud to recognize Amy Wollenburg, Paramedic, as a Star of Life. Amy joined Mayo Clinic Ambulance in 2007 and has taken on various roles such as Emergency Medical Dispatcher, Paramedic, Field Training Officer, Community Paramedic, Assistant Supervisor, and Instructor. She serves in both our Austin/Albert Lea locations and our Education Department.

Amy’s nomination for the Star of Life Award highlights her exceptional dedication to helping others, whether it’s restocking an ambulance, covering a shift, or providing support to colleagues after difficult calls. Her actions reflect a deep sense of compassion, which positively impacts the well-being and experiences of everyone she interacts with.

Amy holds a bachelor’s degree in paramedicine and a certificate in EMS administration. In her free time, she enjoys outdoor activities, attending sporting events for her niece and nephew, and participating in high-intensity fitness classes.

Amy expressed her gratitude for being nominated for the Star of Life Award by her colleagues, emphasizing the significance of the recognition, especially coming from a dedicated team in Austin and Albert Lea. She draws inspiration from the unwavering commitment and compassion of her colleagues and feels privileged to work alongside them.

Amy believes that the award not only acknowledges her efforts but also symbolizes the collective strength, support, and camaraderie among the team in Austin and Albert Lea. She is thankful to be part of this group and is committed to upholding the high standards set by the team in delivering care and service to their patients. Dan Anger, Director of Education and Training, describes Amy as a devoted and compassionate paramedic who consistently goes above and beyond. Her dedication to patient care, quick thinking during critical situations, and steadfast support for her colleagues distinguish her in the field. Amy’s tireless efforts to uphold our primary value of the needs of the patient come first, as well as her role as a mentor for all staff, make her a deserving recipient of the Star of Life Award.

Paul Winter

Written by Amanda Riordan on . Posted in Uncategorized.

Paul Winter, a Paramedic and Field Training Officer with Hunter’s Ambulance Service, part of the Hartford HealthCare EMS Network, has been an integral part of the team since 2022. A military veteran and former Chicago Police Officer, Paul transitioned to EMS and earned his paramedic license in Connecticut in 2022. Since then, he has taken on the crucial roles of Paramedic Field Instructor and Field Training Officer.

Paul is being honored with the AAA Star of Life award because of his outstanding leadership and expertise as both a Paramedic and an FTO. He is one of the most trusted mentors within the organization, with new employees regularly turning to him for guidance and support. His deep knowledge, calm demeanor, and dedication to mentorship have earned him widespread respect from his peers, making him an invaluable member of the team. Paul’s commitment to patient care and professional development exemplifies the qualities that make him a deserving candidate for this prestigious recognition.

Andrew Watson

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Andrew Watson, Paramedic and Clinical Services Specialist, has been named EMSA’s 2024 Western Division Star of Life. Since joining EMSA three years ago, Andrew has made a lasting impact as a Paramedic who is deeply committed to his patients and achieving positive, healthy outcomes. In addition to his role as a Paramedic, Andrew has played a key role within the Clinical Services Department, where he has been instrumental in enhancing EMSA’s simulation program to better prepare team members for real-world scenarios.

Andrew was nominated as a Star of Life by numerous team members, all of whom recognized his dedication to EMSA’s mission of providing clinically superior care. One nomination highlighted his act of heroism in September, which resulted in saving the life of a community member experiencing a STEMI. The nomination read, “Andrew’s remarkable act of heroism epitomizes his unwavering commitment to patient-centered care. His quick thinking, expertise, and compassionate actions not only saved a life but also allowed our patient to continue to experience the joys of life with her loved ones.”

EMSA is proud to recognize Andrew Watson as an American Ambulance Association Star of Life, honoring his dedication, expertise, and commitment to both his patients and his team.

Richelle Treece

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Richelle Treece has been a dedicated member of REACT Ambulance Authority for over four years, currently serving as a Paramedic. With more than 26 years of experience in EMS, Richelle has worked in a variety of roles, including Dispatcher, EMT-Basic, Advanced EMT, and Paramedic. Her long career is marked by a steadfast commitment to providing high-quality care and serving her community.

In addition to her EMS career, Richelle has served her country for 36 years in the military and currently holds the rank of Lieutenant Colonel in the Oklahoma National Guard. Her service extends beyond EMS and the military, as she is also a Volunteer Firefighter, a school photographer, and engages in numerous other community volunteer efforts. Richelle’s diverse skill set even includes working part-time as a Surgical Scrub Tech in Labor and Delivery for 17 years at her local hospital.

Outside of her professional life, Richelle has shared meaningful travel experiences with her daughter and son, exploring incredible destinations such as Greece, Egypt, Italy, France, and England.

Richelle is described by her colleagues as professional, a team player, and someone with a positive attitude who embodies the very definition of a Star of Life. REACT Ambulance Authority is proud to name Richelle Treece our 2024 Star of Life, recognizing her exceptional dedication to her profession, her community, and her country.

Nicole Warren

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Nicole “Nikki” Warren is being recognized for her clinical skills and quick action that saved the lives of patients on two separate occasions.

The first, a motor vehicle crash where the patient was at first believed to be deceased, required rapid attention after a longer-than-expected extraction from the wreckage. En route to the hospital, the patient received blood products and post-intubation care as Nikki used all her clinical knowledge to keep the patient alive during the flight. Because of her extraordinary abilities, that individual survived and was eventually discharged.

In the second incident, a patient with a crossbow arrow in the leg required three units of blood, one unit of plasma, and multiple doses of epinephrine. Despite these ministrations, the patient went into cardiac arrest and compressions were started. Due to the extraordinary level of care exhibited during this patient’s flight, the patient managed to make a full recovery.

In both of these patient interventions, Nikki played an irreplaceable role in the survival of these individuals.

Lucie Walters

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Lucie Walters is a brilliant first responder who has consistently demonstrated exceptional dedication, innovative thinking, and an outstanding work ethic, earning the admiration of her leaders and peers at AirMed. Lucie has been the recipient of multiple awards, including the company’s Quarterly Safety Award and the Outstanding Employee of the Quarter Award.

Beyond her accolades, Lucie is being honored for her extraordinary composure and heroic actions after witnessing a shooting in a hotel parking lot while covering at the AEL base in Birmingham, Alabama. She provided critical aid to the victim by applying pressure to his wounds until emergency medical services arrived, ultimately helping to save the victim’s life. Lucie is a hero both on and off the clock, embodying the best qualities of a first responder.

Andrew Clei Varela

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Andrew Varela is being honored as a Star of Life for his exceptional dedication to the EMS industry and his exemplary performance in two critical emergency responses in 2023. In one instance, Andrew responded to a young boy who suffered a sudden cardiac arrest while riding his scooter. Andrew and his partner took over CPR, administered advanced life support, including defibrillation, and helped restore the boy’s pulse before his full recovery and discharge from the hospital. In another incident, Andrew and his trainee successfully revived a female patient in cardiac arrest at an urgent care clinic by performing CPR and using an EKG monitor to restore her pulse.

As a respected Field Training Officer, Andrew not only demonstrates clinical excellence but also leads and mentors new EMTs and paramedics, making him a well-deserving recipient of the 2024 Star of Life award.

Cynthia Torkelson

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Cynthia Torkelson is a dedicated Paramedic with Gundersen Tri-State Ambulance, deeply committed to the well-being of her patients. She always strives to provide the best care and continuously seeks opportunities to grow in her EMS career. Cynthia’s journey in healthcare began with her service as an EMR for the Monona Volunteer Ambulance in 2015, where she served for eight years before advancing to EMT and later earning her Paramedic certification in 2020.

Originally from Elkader, IA, Cynthia graduated from Central High School and then earned a Bachelor’s Degree in Biology Ecological and Systematics, with minors in German and Natural History and Interpretation, from the University of Northern Iowa. In 2022, Cynthia and her husband, Nick, both joined Gundersen Health System Ambulance in Prairie du Chien, where they have since become an integral part of the EMS community.

Cynthia’s compassionate approach and dedication to her patients have earned her respect among her peers. She is excited to continue her career in healthcare, constantly seeking new experiences and challenges to enhance her skills. Cynthia and Nick reside in Monona, IA, with their two sons, Andrew and Bennet. She is grateful for the opportunity to serve her community and for the recognition of her efforts.

Shane Terry

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Shane Terry, a nearly 20-year veteran with Air Evac Lifeteam, is an expert in emergency medical care, known for his ability to quickly assess and intervene in critical situations. His expertise has been particularly noted in two significant incidents: one involving a former AEL team member and the other, a child.

In the first instance, Shane was in an ER when a former team member experienced cardiac arrest. His quick thinking and skillful intervention, alongside ER staff, saved the individual’s life.

In another case, Shane responded to a call for a child in cardiac arrest. Upon arrival, he immediately recognized that the child’s airway tube was incorrectly placed. Shane reintubated the child and, recognizing the weather conditions were unsafe for flight, accompanied the ground unit to ensure the child received continuous care en route to the hospital.

Shane’s dedication to patient care and his ability to act swiftly in critical moments make him a standout in the field. His nearly two decades of service with Air Evac Lifeteam and his commitment to saving lives are why he is recognized as a 2024 Star of Life honoree.