Douglas Milks is being honored as a Star of Life for demonstrating one of the most important skills in emergency medical services—compassion. During a severe winter storm in the Town of Evans, south of Buffalo, Douglas responded to a call despite a driving ban and whiteout conditions. Navigating impassable roads, he reached a critically ill patient in need.

Although the patient later passed away, Douglas’ kindness and empathy left a profound impact. The patient’s spouse shared that Douglas provided not only comfort and dignity to their loved one in their final hours, but also a deep sense of peace to her as she said goodbye. His ability to offer both excellent medical care and heartfelt human connection exemplifies the very best of the EMS profession.

American Medical Response is proud to recognize Paramedic Douglas Milks as a Star of Life.

Julie Purick is being recognized for taking the term “commitment to patient care” to a whole new level. One winter morning, Julie responded to a fiery multi-vehicle collision where one of the victims had been engulfed in flames. Without hesitation, she worked alongside Rochester police officers to extinguish the fire and immediately began lifesaving treatment—placing the needs of her patient above her own safety.

Julie’s fearless actions ensured the victim could be stabilized and transported to the hospital. But heroism often comes at a cost. In the process of saving a life, Julie sustained severe respiratory injuries. She was hospitalized, intubated, and placed on a ventilator. Remarkably, just one week later, she recovered, the ventilator was removed, and she returned to duty—stronger and more determined than ever.

Julie’s courage, resilience, and devotion to her patients are not just commendable—they are unforgettable.

American Medical Response is proud to recognize Julie Purick as a Star of Life!

Eric Korneffel is an exemplary and highly respected Critical Care Paramedic, whose dedication to Emergency Medical Services spans a remarkable 38 years. He started his career working in NYC and for 26 of those years, he has been a cornerstone of Northwell EMS operations, consistently demonstrating outstanding patient care and unwavering commitment.

Beyond his frontline service, Eric has made significant contributions to the future of EMS through training and education. He is involved in developing and mentoring new generations of responders, a passion further evidenced by the ownership of his own educational company, where he trains not only EMS professionals, but also other healthcare workers. Eric played an instrumental role in helping develop Northwell’s original Community Paramedic program. His distinguished career is also marked by moments of profound courage and resilience; Eric served as a 9/11 responder, providing critical aid during one of the nation’s darkest days, and continued his steadfast service through the unprecedented challenges of the COVID-19 pandemic.

Outside of his demanding professional life, Eric is a devoted family man, sharing his life with his wife, Julie, and proudly raising his daughter Lydia and son Adam. When not on duty, he embraces an active lifestyle, finding enjoyment in real estate, water sports, boating, skiing and soccer. Eric Korneffel’s career is a testament to his expertise, leadership, enduring commitment to saving lives, and a balanced life dedicated to both his profession and his loved ones.

Northwell EMS is proud to honor Eric Korneffel as a 2025 American Ambulance Association Star of Life, celebrating his exceptional contributions to EMS and his community.

John Pagonis, an exemplary EMT, has dedicated himself to Emergency Medical Services with a profound sense of purpose. His commitment to service was deeply forged by the events of September 11th; shifting from a career on Wall Street, John sought a more direct way to contribute, joining his volunteer fire department in 2002 before bringing his expertise to Northwell Health in 2009. This spirit of service is deeply rooted, as John is also a proud Gulf War veteran of the Air Force.

Beyond his frontline duties, John’s dedication extends to shaping the future of EMS. He is actively involved in Northwell’s training department, sharing his knowledge and experience with new generations of providers, he is a road preceptor where he helps new employees bridge the gaps between the classroom and the ambulance. Additionally serves on the Critical Incident Stress Management (CISM) team, offering vital support to colleagues after traumatic events.

Among his many impactful moments, a particular highlight was the profound experience of meeting a cardiac arrest survivor he had treated, a powerful reunion that took place at an FDNY service on Randalls Island. This personal connection underscores the life-changing impact of his dedicated work.

When not on duty, John cherishes time spent with his wife and children. He finds relaxation and joy in fishing and spending time at the beach, as well as working around the house. He also enjoys traveling, a destination that stands out as one of his favorites is Diego Garcia Island.

John Pagonis’s journey from a civilian career to a dedicated EMT, fueled by patriotism and a desire to serve, exemplifies the highest ideals of emergency medicine. His unwavering commitment and compassion to patients, colleagues and the communities he serves in make him truly deserving of this recognition.

Northwell EMS is proud to honor John Pagonis as a 2025 American Ambulance Association Star of Life, celebrating his exceptional contributions to EMS and his community.

Eric Friedell, an exemplary EMT Communications Coordinator, has been a valued member of Northwell Health since 2019, bringing a unique blend of dedication and insight to his role. His journey into Emergency Medical Services, which began in 2017, is a testament to his desire for meaningful service. After a career in mortgages, Eric sought a more rewarding calling, leading him to volunteer as a firefighter in is community before becoming an EMT.

Serving two years on the front lines as an EMT, Eric then transitioned seamlessly to the Communications team, where he has demonstrated remarkable growth and become a trusted resource. His commitment to fostering a supportive environment is evident in his willingness to train peers. He is often described by his peers as a compassionate sounding board, knowledgeable and always there for those who need a listening ear.

Outside of his vital role, Eric finds balance and renewal in nature. He embraces the outdoors as he enjoys hiking and fishing. His adventurous spirit also fuels a long-term goal: to one day complete the entirety of the Appalachian Trail. Eric Friedell embodies the spirit of service, growth, and unwavering support, making him an invaluable asset to the Northwell Health team and a truly deserving recipient of this recognition.

Northwell EMS is proud to honor Eric Friedell as a 2025 American Ambulance Association Star of Life, celebrating his exceptional contributions to EMS and his community.

Hugh Coley is a dedicated Emergency Medical Technician who began his career in EMS in 2012 and has been a valued member of the Northwell Health team since 2015. Known for his unwavering professionalism and calm demeanor, Hugh is highly respected by both his peers and leadership alike, consistently stepping up to lend a hand to a friend, coworker, or the department whenever help is needed.

His exceptional skills and ability to perform under pressure were recently showcased in a truly extraordinary event: Hugh expertly delivered a baby girl in the front seat of a car, amidst the challenging and often chaotic environment of an FDR entrance ramp.

Beyond his demanding professional life, Hugh is a passionate aquarium hobbyist, meticulously maintaining an impressive 300 gallons’ worth of tanks at home, where the favorite of his aquatic collection is a redtail catfish named Buddha. He enjoys watching football and can be found rooting for the New York Giants. Additionally, he enjoys the thrill and strategy of NASCAR as well as the excitement of monster truck events.

Family holds a central place in Hugh’s life; he treasures time spent at social gatherings and destination reunions, which are especially meaningful given his family is spread across every state along the East Coast and Gulf states. When it comes to comfort food, his go-to is a hearty steak at Texas Roadhouse, though he’s equally content savoring fresh seafood at City Island.

Looking to the future, Hugh dreams of exploring the underwater world through scuba diving and has a distinctive goal for his 60th birthday: celebrating it behind the wheel of a blue 2022 Bentley Coupe with a gray diamond-stitched interior, reasoning that “gray hair qualifies you for that.” Hugh Coley embodies dedication, skill, and a vibrant personal life filled with family, unique hobbies, and exciting aspirations.

Northwell EMS is proud to honor Hugh Coley as a 2025 American Ambulance Association Star of Life, celebrating his exceptional contributions to EMS and his community.

Kandice Bogatz is an exemplary Paramedic whose dedication to patient care has been evident since she began her EMS career in 2017. Quickly advancing to Paramedic in 2019, she has consistently delivered a high standard of clinical excellence. Since joining Northwell Health in 2021, Kandice has proven to be a versatile and invaluable asset, serving effectively in both the demanding 911 division and the interfacility division.

A powerful testament to her exceptional skill and calm under pressure occurred recently when Kandice and her partner transported a critically ill patient suffering a ruptured thoracic aorta. Prior to transport the patient went into cardiac arrest, where ROSC was achieved. Through their interventions, attention to detail and clinical expertise, they were able to successfully transport the patient to a higher level of care, where they ultimately made a full recovery and were discharged home. Kandice deeply values her time at Northwell, crediting the organization with fostering an environment that has significantly contributed to her growth as a clinician and empowered her to be the best provider she can be. Kandice hopes to continue on her path towards advancing as a clinician and provider in the years to come.

When not on duty, Kandice cherishes time spent with her wife and their 2-year-old daughter. She also maintains an active lifestyle, staying fit through weightlifting and engaging in various sports.

Her dedication, clinical expertise, and profound impact on patient lives, balanced with a vibrant personal life, make Kandice Bogatz a truly deserving individual for this recognition.

Northwell EMS is proud to honor Kandice Bogatz as a 2025 American Ambulance Association Star of Life, celebrating her exceptional contributions to EMS and her community.

Sara Sanders grew up in Ballston Spa, New York, with her parents and two older brothers. From a young age, she felt called to a life of service, first imagining a future as a veterinarian because of her love for animals. While pursuing her college studies, however, she realized her true passion lay in helping people. That realization, combined with encouragement from her mother, a registered nurse, inspired her to pursue a career in emergency medical services.

Sara’s path to EMS was also shaped by personal experience. Diagnosed with Von Willebrand’s disease as a child, she spent significant time in hospitals and was deeply moved by the compassion of the caregivers who supported her. She also recalls the EMS providers who cared for her during medical emergencies and transports, leaving her with a lasting impression of the dedication and kindness of first responders.

Since joining Mohawk Ambulance Service, Sara has found both a career and a family. She credits her colleagues with helping her grow into the clinician she is today and says that EMS has shown her “the worst of the worst and the best of the best,” while surrounding her with an amazing network of support. Looking ahead, Sara plans to further her training by becoming a Paramedic and ultimately hopes to earn her RN license.

Mohawk Ambulance Service is honored to celebrate Sara Sanders as a Star of Life for her compassion, resilience, and commitment to the patients and communities she serves.

Mohawk Ambulance Service proudly recognizes Paramedic Alyssa McMullen as a Star of Life.

Born in Yonkers, New York, and raised in Saratoga Springs, Alyssa began her career in healthcare in 2015 as a Patient Care Technician in the Critical Care Department at Albany Memorial Hospital. While she valued her time caring for critically ill patients, Alyssa soon discovered that the hospital setting was not where she felt most at home.

In December 2018, Alyssa enrolled in the EMT program at Hudson Valley Community College. Like many who find their calling in EMS, she quickly fell in love with the work and never looked back. She went on to complete HVCC’s Paramedic program, graduating in the fall of 2020.

Although she did not come from a family of first responders, Alyssa has always had strong support from her loved ones. Her mother, brother, and stepfather have encouraged her from day one, and she carries with her the memory of her late father, who passed away when she was 17. Alyssa shares that, while her father was not the reason she entered EMS, she believes he would be proud of her accomplishments today.

When she is not working, Alyssa enjoys reading, traveling, and spending time with her significant other, Justin, as well as her Mohawk Ambulance colleagues, who have become like a second family. She is known among her peers for her compassion, dedication, and warm spirit. Looking ahead, she plans to pursue her Critical Care certification and continue to grow in the career that has become her true passion.

Jeanine Hasenkopf’s EMS journey began long before she earned her first certification. Growing up in Albany, she often visited her mother at work, where she helped dispatch ambulances from a local answering service. Even as a child, she was inspired by her mother’s example of service, which included preparing holiday meals for on-duty ambulance crews and police officers. Jeanine fondly recalls “dispatching Uncle Ray” to calls, an early hint at the career path that would eventually define her.

After raising her four children, Jeanine pursued her long-standing calling to help others by becoming an Emergency Medical Technician at the age of 39. From there, she advanced quickly, completing Critical Care training, earning her Paramedic license, and serving as both a lab and course instructor. She is proud of the many students she has mentored, whom she affectionately refers to as her “kids.”

Although an injury ended her time in the field, Jeanine’s early passion for dispatch naturally resurfaced. Today, she serves as Chief Supervisor Dispatch at Mohawk Ambulance Service, where she ensures operations run smoothly and supports her team with skill and dedication. She reluctantly retired her Paramedic certification but remains deeply connected to EMS and grateful for the many colleagues who have shaped her career.

Outside of work, Jeanine enjoys tending to her garden and caring for the animals on her small hobby farm. She is blessed with four children, five grandchildren, and two great-grandchildren. Jeanine’s warmth, resilience, and lifelong commitment to service make her an extraordinary member of the Mohawk Ambulance family.

Mohawk Ambulance Service is proud to recognize Jeanine Hasenkopf as a Star of Life.

Richard Byerwalters III has dedicated his life to public service, inspired by his father, a Fire Chief and Paramedic, to pursue a career in emergency services. He began volunteering with the Ravena Hose Company and Rescue Squad in 1996 and joined Mohawk Ambulance Service in 1998. After becoming a Paramedic in 2003, Richard served in multiple roles across local agencies—including EMT, Paramedic, and SCT Paramedic—before advancing to his current position as District Chief at Mohawk Ambulance.

Richard holds degrees in Paramedicine from Hudson Valley Community College and Fire Protection Technology from SUNY Schenectady County Community College. Throughout his nearly three decades of service, he has been recognized as a skilled clinician and respected leader who always places patients, colleagues, and community first.

At home in North Greenbush, Richard enjoys life with his wife Melissa—an RN and his former ambulance partner—their son Ricky, now a high school senior, and their pets Maggie, Ezra, and Luca. In his free time, he loves traveling, visiting theme parks (especially Walt Disney World), exploring Lake George, and discovering new corners of the Northeast.

Richard credits his mentors, colleagues, the McPartlon family, Mohawk Ambulance Service, and his loved ones for their unwavering support throughout his career. Mohawk Ambulance Service is proud to recognize District Chief and Paramedic Richard Byerwalters III as a Star of Life.

Anthony Arrigo’s journey in EMS began as a volunteer driver for a local ambulance service, where he quickly discovered his passion for emergency medical care. After earning his EMT certification, Anthony dedicated himself to mastering every step of the profession, advancing through his training with intention and commitment until becoming a paramedic, a role in which he has saved countless lives.

Beyond his clinical skill, Anthony found a calling in teaching and mentoring. As a preceptor, he has guided and inspired countless EMT and Paramedic students, helping them develop into confident, compassionate professionals. His influence extends far beyond patient care; he has cultivated a legacy of mentorship and leadership within the EMS community.

Anthony’s passion for leadership grew as he transitioned into a supervisory role, where he excelled at motivating and supporting his team while instilling pride in patient care and professionalism. Now, as the newly named Operations Manager, Anthony continues to drive positive changes, strengthening employee relations, boosting morale, and fostering a culture of family and support within the organization.

Although he no longer serves full-time on the front lines, Anthony remains deeply committed to advancing his lifelong passion for EMS. His dedication to patients, colleagues, and the profession exemplifies the very best of EMS leadership.

Chad Smith’s dedication to emergency medical services spans over two decades. He began his career as a Paramedic at Kunkel Ambulance in April 2003. Chad has demonstrated exceptional leadership and versatility throughout his tenure, progressing through roles including Field Paramedic, Training Officer, and Supervisor. In November 2016, he was promoted to Director of Operations Support, a title that understates his critical role as second-in-command at Kunkel Ambulance Service.

In his current position, Chad oversees a wide range of responsibilities crucial to the organization’s success. He serves as the primary point of contact for field supervisors and collaborates closely with corporate IT to manage technology issues across both Operations and Billing departments. Chad’s expertise extends to overseeing CAD systems, electronic charting, and controlled substances reporting, ensuring seamless operations and compliance.

Beyond his operational duties, Chad has maintained his New York State Certified Instructor Coordinator credentials, sharing his knowledge and field experience to train hundreds of successful NYS EMT candidates. His commitment to the EMS community is further exemplified by his role as Chair of the Midstate Regional Emergency Medical Services Council. Chad’s willingness to tackle any challenge, regardless of whether it falls within his official job description and his round-the-clock availability, makes him an invaluable asset to Kunkel Ambulance and a worthy recipient of the Stars of Life recognition.

Lance Smeal, a 30-year veteran in EMS, is being recognized for his exceptional patient care and compassionate people skills. As a Field Training Officer and Advanced Emergency Medical Technician with American Medical Response in Buffalo, New York, Lance recently responded to a 911 call involving a toddler with breathing difficulties. While delivering expert care to the patient, Lance also took the time to calm and reassure the toddler’s older brother.

A lifelong Buffalo Bills fan, Lance connected with the sibling by talking about their shared love for the team, easing the tension of the situation. Before leaving with the patient, Lance gave the boy his Buffalo Bills watch as a gift, which left a lasting impression. After the toddler’s recovery, the family reached out to thank Lance in person. In true fashion, Lance surprised them with a Buffalo Bills Von Miller jersey, further demonstrating his kindness. The family was so moved that they shared their experience on social media, praising Lance and AMR.

Lance’s dedication to both his patients and their families reflects his compassionate approach to EMS, making him a proud recipient of the 2024 Star of Life award.

Nicole Silver began her career in EMS in 2010, driven by a profound desire to help others. Growing up close to her grandmother, Nicole’s life path shifted when she found her grandmother in cardiac arrest just after Christmas. This life-altering experience inspired her to pursue a career in healthcare, transitioning from an initial interest in law enforcement to enrolling in an EMT program. She knew then that she wanted to make a difference in people’s lives.

Fourteen years later, Nicole is now a Paramedic with the inter-facility transport division at Staten Island University Hospital, Northwell Health. Known for her dedication and compassion, Nicole has provided care for some of the most critically ill and injured patients. One of her most remarkable moments came during the transfer of an elderly female patient with a ruptured Abdominal Aortic Aneurysm. The patient went into cardiac arrest while enroute, and Nicole and her partner defibrillated the patient 11 times, ultimately achieving ROSC. Upon arrival at the hospital, the patient was able to move on her own, and later underwent a successful surgery and was discharged. Nicole’s quick thinking, attention to detail, and exceptional care were crucial in saving the patient’s life.

In addition to her work as a Paramedic, Nicole is pursuing a bachelor’s degree in biology at Touro University, with plans to advance her career as a Physician Assistant. She is proud to work alongside some of the most distinguished EMTs and Paramedics at Northwell Health. Outside of her professional life, Nicole enjoys painting and photography.

Northwell Health is proud to honor Nicole Silver as a 2024 American Ambulance Association Star of Life for her outstanding contributions to EMS and patient care.

Kenneth Guzman, a Paramedic with Northwell Health System Center for EMS, began his career in EMS in 1997 field by a passion for helping others. After becoming a Paramedic in 2001, he started working at Lenox Hill Hospital and has remained dedicated to patient care ever since. Kenneth’s love for the profession continues to drive him, and he takes pride in being the first on scene, ready to make a difference. Throughout his career, he has worked primarily in New York City as a 911 Paramedic, positively impacting countless patients.

One of Kenneth’s most memorable cases involved a young woman experiencing an asthma exacerbation who went into cardiac arrest. After 20 minutes in asystole, Kenneth and his partner made the decision to transport her to the hospital. En route, they managed to obtain ROSC (Return of Spontaneous Circulation), and the hospital staff were deeply impressed with the care provided. The patient later praised Kenneth and his partner for saving her life, a testament to his determination and patient advocacy.

In addition to his EMS career, Kenneth served 20 years in the Navy Reserves, where his desire to serve led him to deploy to several countries, including Iraq and Germany. As a corpsman, his primary role was to provide medical care, and his commitment to both his country and his patients is truly honorable.

Kenneth is a proud father of two daughters, one of whom has followed in his footsteps, working alongside him at Lenox Hill Hospital. In his free time, Kenneth enjoys skiing, mountain biking, running, and is always up for a competitive game of video games.

Northwell Health is proud to honor Kenneth Guzman as a 2024 American Ambulance Association Star of Life, celebrating his exceptional contributions to EMS and his community.

Jacob Gilmore, an EMT with Mohawk Ambulance Service since 2021, has been immersed in the world of EMS for as long as he can remember. Inspired by his father, a Paramedic and leader in the EMS community, Jacob grew up surrounded by the ambulances, equipment, and the warm, family-like culture of the station. From an early age, he eagerly participated in company events, such as holiday parades and Mohawk’s Covid-19 Vaccine Clinics, which solidified his passion for the field.

Jacob’s formal journey in EMS began as a dispatch intern with Mohawk, and at just 17 years old, while still attending high school full-time, he enrolled in the company’s evening EMT class. In the two years since earning his diploma, Jacob has grown into a conscientious and trusted provider. His leadership skills have shone through as a Field Training Officer (FTO) and a well-respected Lab Instructor with Mohawk’s Education Center.

Always striving to advance his education and skills, Jacob is currently studying Paramedicine with plans to pursue his critical care certification, EMS nursing, and leadership and management in EMS. His dedication to the field and passion for continuous improvement make him a true asset to Mohawk Ambulance Service, and the company eagerly anticipates his continued success.

Adam Aronberg began his EMS career in 2008, inspired by his parents, both Paramedics in New York. Right after high school, Adam became an EMT and later joined Northwell in 2016, becoming a Paramedic at the onset of the COVID-19 pandemic.

One of Adam’s most memorable experiences involved saving a suicidal young man from jumping out of a window. Working closely with the police, Adam’s patience and dedication helped prevent a tragedy, leaving a lasting impact on the patient’s life.

As a member of the Special Operations Team, Adam is trained for infectious disease response and federal deployments for disaster relief. He is currently pursuing his Critical Care Paramedic certification and aspires to join the leadership team. His passion for patient care, commitment to his partners, and mentorship of new hires make him an exemplary clinician.

Adam holds a bachelor’s degree in political science from Lehman College and hopes to pursue a master’s degree. He is also a proud father of two and enjoys coaching his sons’ little league baseball team. In his spare time, he is learning to cook from his wife, a chef.

Northwell Health is honored to recognize Adam Aronberg as a 2024 Star of Life by the American Ambulance Association!

Aidan Enders was born, raised, and still lives in the small rural town of Duanesburg, New York. He attributes to this hometown his success, dedication, and work ethic.

Aidan started his career in public safety at the young age of 10, invited by the local fire chief to clean tables at the pancake breakfast. The more he hung around the firehouse, the more his interest in becoming a first responder was piqued. After joining the fire company at 12 as a junior firefighter, Aidan really knew this was the path for him. In 2019, Aidan was one of the first in New York State to become certified as an EMT at just 17, two months after his birthday.

In November 2019, Aidan began his journey with Mohawk Ambulance Service. Aidan worked through his senior year of high school, which also meant working through the COVID-19 pandemic. When Aidan’s high school dismissed in March 2020, he began working full time hours at MAS to help with the significantly increased workload. After graduation, Aidan continued to work full time and fell in love with the job. The busy shifts with dynamic calls only drove Aidan’s passion for the job. In September 2022, Aidan decided to take the next step in his career and enrolled in Mohawk Valley Health Systems Paramedic Program. Aidan would earn certifications as a Paramedic through both New York State and the National Registry.

From a young age, leadership has been a passion of Aidan’s. In March 2023, Aidan was promoted to Supervisor and just this year, in June 2024, Aidan was promoted to Chief Supervisor. Being a frontline leader during his shifts is Aidan’s favorite thing about working at Mohawk Ambulance Service. Aidan enjoys interacting with the crews, problem solving, and ensuring the operational needs of the agency are met. Aidan’s favorite motto is “lead from the front.”

In Aidan’s free time he enjoys being with his fiancé, Hannah, his lifelong best friends, and his family. Aidan is still an active member of the Delanson Fire Company in the town where his journey in public safety began many years ago. Aidan would like to thank everyone who helped him throughout his career and hopes to repay his mentors by one day mentoring a young provider, as he once was.

Michael Arquette exhibited heroic leadership in response to the horrific mass shooting that took place in May 2022, at a local supermarket in Buffalo’s East Side neighborhood.

When informed of the shooting, Michael responded without hesitation. He quickly and expertly coordinated with police while triaging all the victims at the scene. He also protected other EMS providers from having to witness the tragedy, only involving them when it was an absolute necessity. Even after more help arrived, Michael insisted on staying at the scene to ensure that the crews onsite had the emotional and medical support they needed. Sadly, the massacre left ten people dead, and three others injured.

The courage and servant leadership Michael embodied that day are representative of the many reasons he is highly respected among team members and fellow supervisors at AMR Western New York.